Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think this is worth it to join the membership.
No, I would not recommend this to a friendNot Pleased at All
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not sign up for this plan. The associate the store did this instead of putting a warranty plan on my nintendo switch that I purchased. Not to happy at the moment with Best Buy at all. Called the store and customer service and to this day no one has ever called me back. Tacky service!!!
No, I would not recommend this to a friendDon’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told I would get $75 reward for singing up and never did
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting a promotional reward you were expecting can be difficult. Please reach out to us for support on any of our social media profiles so that we can research this concern for you. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Don’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t give me much I use. Only bought for the $50.00 credit I was promised
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jeffrey! In addition to an extended 60-day return window on most products, your My Best Buy Plus™ membership also includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are you serious? Whole experience horrible. Problems with several associates
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Ron! Thanks for sharing your review, although we hate to hear you didn't have the best experience with support. We'd like to help. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Poor customer care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% worst custemer service ive ever experienced. I wont buy appliances or use the delivery services ever again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The items I need to buy, never seem to be included
No, I would not recommend this to a friendNot for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much value for me. Most of the membership discounts are for items I don't need or want. Might be of value for others, just not me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Gabriel! Thank you for being a My Best Buy Plus™ member and leaving your review. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the membership when we tried to replace our washer/dryer. Best Buy couldn't deliver a nondamaged laundry unit efficiently. We now don't shop Best Buy often enough to make the program worthwhile.
No, I would not recommend this to a friendId skip this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest perk of this would be the 2 day shipping. However I usually never recieve pre-orders on release date and bought this to maybe get them on time. Guess what is still always sent late and by ground shipping. Not worth it, save your money. Member perks arent enough to justify this program.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expect that customers who buy more Best Buy products get value from the plus. Over the past year, I did not note any significant savings opportunities or service benefits. I will not renew.
No, I would not recommend this to a friendNo thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No installation on a washer and dryer. Excuses over and over. Terrible customer service!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with an installation can be difficult. Please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Too Many Ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a member floods my email in box with ads. Yeah?
No, I would not recommend this to a frienddishonest membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.false pretenses did not honor return policy don't waists your money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after not getting the help you needed regarding the 60-day return window on your My Best Buy Plus membership. We would be happy to connect with you directly and work to assist you with these concerns. Please just send our team a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
Perks for switch gamers removed without notice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership for the B2G1 Switch game deal. They’ve since removed that deal without notice, and it feels pretty crappy. I’ve been a customer at Best Buy for 25 years, but this is the last straw. I will not be purchasing anything else from here moving forward. Vote with your wallet.
No, I would not recommend this to a friendGarbage customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy the membership just to exchange an item. Complete garbage.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Juan. Thanks for sharing your experience with us. Having an extended return window is just one of the perks to our My Best Buy Plus membership. You can see a full lists of all of the benefits here at https://www.bestbuy.com/memberships. You can always reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Too confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Process is overly complicated. First year free, but receipt is so confusing the associate has to show you on their screen. Apparently, but not sure because process is so complicated, there is a automatic fee charge membership. Way, way too many emails.
No, I would not recommend this to a friendhooray deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i mean if you want deals that are better the next day through some other sort of promo sure it's great but I bought this to buy an item and the next day it went cheaper for all buyers, so whats the point of plus other then to get extra money from people for fake deals
No, I would not recommend this to a friendRip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value at all. Was unable to use benefits due to salesperson not understanding the rules. Store manager was haughty and irritable when asked for explanation.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robin! We're sad to hear the benefits of your My Best Buy Plus™ membership were not better explained to you. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Should have never paid for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. Too many emails!!!! No one should sign up for this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Leonard! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.