Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No installation on a washer and dryer. Excuses over and over. Terrible customer service!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with an installation can be difficult. Please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Too Many Ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a member floods my email in box with ads. Yeah?
No, I would not recommend this to a friendPerks for switch gamers removed without notice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership for the B2G1 Switch game deal. They’ve since removed that deal without notice, and it feels pretty crappy. I’ve been a customer at Best Buy for 25 years, but this is the last straw. I will not be purchasing anything else from here moving forward. Vote with your wallet.
No, I would not recommend this to a frienddishonest membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.false pretenses did not honor return policy don't waists your money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after not getting the help you needed regarding the 60-day return window on your My Best Buy Plus membership. We would be happy to connect with you directly and work to assist you with these concerns. Please just send our team a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
Garbage customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy the membership just to exchange an item. Complete garbage.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Juan. Thanks for sharing your experience with us. Having an extended return window is just one of the perks to our My Best Buy Plus membership. You can see a full lists of all of the benefits here at https://www.bestbuy.com/memberships. You can always reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Too confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Process is overly complicated. First year free, but receipt is so confusing the associate has to show you on their screen. Apparently, but not sure because process is so complicated, there is a automatic fee charge membership. Way, way too many emails.
No, I would not recommend this to a friendhooray deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i mean if you want deals that are better the next day through some other sort of promo sure it's great but I bought this to buy an item and the next day it went cheaper for all buyers, so whats the point of plus other then to get extra money from people for fake deals
No, I would not recommend this to a friendRip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value at all. Was unable to use benefits due to salesperson not understanding the rules. Store manager was haughty and irritable when asked for explanation.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robin! We're sad to hear the benefits of your My Best Buy Plus™ membership were not better explained to you. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Should have never paid for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. Too many emails!!!! No one should sign up for this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Leonard! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t get any value out of this service. I got sucked in with the buy 2 switch games get 1 free right before the plug was pulled. Disappointed by every other deal since. Most deals are comparable to most other sites in which I don’t have to pay a subscription for.
No, I would not recommend this to a frienddon't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.given the wrong information on the phone which led to a waisted trip to a best buiy that is not even local to me. Waist of time. Encouraged to enroll in the wrong program to protect my purchase. This membership now feels like a cash grab. I do not reccomend
No, I would not recommend this to a friendhandy when neeeded.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used my membership card for the two items that we purchased a month or so ago. It was very handy for that but I haven't used it since.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, VickieP! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on your membership: https://www.bestbuy.com/memberships. If we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Never
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was cancelled a week after we got it because of poor customer service by the installation department
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
We were up sold and not going to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was up sold on this and we aren't going to be using this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sherry! Thank you for leaving us a review. It saddens us to hear that you will not be utilizing your My Best Buy Plus membership. However, we have provided you with a link to your membership benefits below.
https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the items I purchased delivered so I canceled the order. Now am trying to get refunded for this membership and having to make more calls.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, TerryrW. This is far from the feedback that we strive to hear regarding your recent order experience. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details: https://www.bestbuy.com/memberships. If you require support with cancelling your membership, or if you would like us to assist on this matter, please reach out to us on social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
It’s ok for some things.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless for a lot of items. S
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. My Best Buy Plus offers many benefits and you are able to upgrade to My Best Buy Total to get even more possible savings and offers. Please check out all the possible benefits at Hi. I can understand that having a deductible for an accidental damage can be difficult. Your Best Buy Total Membership provides extended coverage that covers past the manufacturer's warranty and accidents with a deductible and the plan is free for up to two years while you have the membership active during the original purchase of the product. Please look into all benefits available to you with your membership at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
manipulative tatic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this membership for the tv price of $450 off instead of $350. a week later, they gave everyone $450 off on and off all month. I reached out for a refund and they expected a deeper discount on the tv and price adjustment and it never went lower. this is a scam.
No, I would not recommend this to a friendWasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get any real benefits from this. Wasted money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with the benefits of the My Best Buy Plus can be difficult. You can view all the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need more support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
My bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the old point system instead of paying for membership.
No, I would not recommend this to a friendMembership's not worth the time effort. It's bas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I've gained nothing by getting this it's really more of a ploy to spend money and really it doesn't pay off in any way shape or form I definitely wouldn't do it again and I definitely think definitely about Best buy for proposing this to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the membership may not be what you were expecting. For more details on the benefits to this and the Best Buy Total membership you can see them online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285