Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42074 reviews
(42,074 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not worth the money in my opinion. I was roped into this by a salesman at my local store. I'm sure they receive some sort of bonus or kick-back for promoting these.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Chris! There are times when a My Best Buy Plus or Total membership is recommended if it provides savings on a purchase that's greater than the membership price itself. There are many benefits to being a My Best Buy Plus™ Member including an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping, and more. Please visit https://www.bestbuy.com/memberships for more information. You may also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review. Our support teams look forward to hearing from you.
Rated 1 out of 5 stars
Dissatisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy customer with service agent and request to cancel appointment
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. You can see all of the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need further support or have questions please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Wont be renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because i buy most of my movies from best buy but now that they stopped selling movies i will not be renewing my membership. I wont be shopping at best buy any more because i can find everything else else where for cheaper. Stupid move best buy……
No, I would not recommend this to a friendRated 1 out of 5 stars
Refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Don't like feeling pressured when im shopping for something specific.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly reach out to us on any of our social media profiles for a refund on the membership if you would like or for other support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst membership ever wast of money! Never got my credit for damaged apliance. There really is no sales with the membership , products are still more expense then competition i will be canceling!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely use the membership and the employee got my finance plan details incorrectly.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .For more information on the benefits and way to use your membership you can check out the benefits online. If you need any other support or have questions please reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. Not many items are on membership discount and those items people don't really look for. You also have to frequently shop at Best Buy. I only got mine because a speaker was on membership sale with the savings being the same as the cost of the membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Renewal policies are awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB offers no way to stop auto-renewal of membership. AND If you cancel early, you lose the membership from then on. Infuriating. BB support claims they will send a renewal warning, but I'm skeptical.
No, I would not recommend this to a friendRated 1 out of 5 stars
Auto Renewal Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not want to renew and received no advanced notification/warning of automatic renewal. Seems kinda scammy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, GaryS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that this is an annually renewing membership, and we do provide you with email notification prior to renewal. This is also outlined in the terms and conditions that you agree to upon signup. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Don’t recommend it at all. They even gave me 50$ for use. They give a couple of weeks to it but it is not a normal gift card. You must purchase more than 50$ and if you cancel your order you will lose it. It is just another scam from best buy to make money of the customers
No, I would not recommend this to a friendRated 2 out of 5 stars
Probably not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably not worth it. The only real benefit so far was b2g1 switch games.
No, I would not recommend this to a friendRated 1 out of 5 stars
Aint wort the 49.99
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disnt wven want this service , store manager added it to the bill without my cinsent. Truth be told it holds absolutely no value doesn't come with perks just a bunch of emails of reminders that you have this service tgats useless .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 1 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t see an advantage to having a membership. The only thing I noticed, you have longer to return an item.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
$50 renewal fee?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got hit with a $50 renewal fee a year after buying an oven. Not happy. Best Buy reversed the charge after a call.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We certainly understand how you are feeling after an unexpected charge due to the automatic renewal of your My Best Buy Plus™. These plans are on automatic renewal following sign up to prevent any outage of support for your plan benefits. We would be happy to connect with you and provide any further assistance you may need. Please contact us by sending a private message to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 1 out of 5 stars
Lost my business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My salesman didn’t tell me there was a limited time to redeem the certificate, so when I went to redeem it yesterday they told me it had expired 3 days earlier. I would have never purchased the membership with such a short time to redeem. I have no further use for Best Buy’s.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this is a big waste of money unless you shop monthly. It’s a waste of time otherwise.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You were suppose to use my rewards, but you did not and charged my credit card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Best Buy Rewards certificates can used for purchases online or in store. If you are referring to the auto-renewal cost this is placed on the credit card on file. If you need support please reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced into this membership because a return and it has terrible discounts. Sales associate basically told me to pay for a membership to get a full refund on a misleading purchase for when we tried to return an item that’s wasn’t up to spec
No, I would not recommend this to a friendRated 1 out of 5 stars
Annoying at best. Of little value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant emails badgering for a review. I’ve bought 1 item in 4 months and they won’t leave me alone mom. Annoying as anything. Plus, offering for me to win a prize as a reward for answering there self serving questions. It like being at a county fair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it Not worth it Not worth it Not worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Noah! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
