Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Waste Of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big waste of money for me. I see no real discounts!!! Customer Service from Best Buy is Terrible as Well!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this and when we needed to use it, the perks wouldn't show on my account. We contacted customer service via phone and chat and both said conflicting things about our status.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .AliciaF! It's concerning to hear you weren't able to get support needed. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to look into this further and see what options are available.
Not worth it for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only purchased the membership because it was supposed to award us a gift card with the purchase of our dishwasher. We were informed after the purchase that the model we bought did not qualify. So we basically spent $50 extra dollars for nothing.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely shop Best Buy and, as with many of its promotions in the past, this one is just too obscure and difficult to understand how it works or what, if any, real advantage it provides. All this is, of course, my personal opinion and nothing else.
No, I would not recommend this to a friendDid not want Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person created receipt incorrectly. Instead of price matching, he added thr Best Buy Plus membership. I asked for refund on the membership and fix the pricing and it never happened. As a result, I got refund for the order and bought it elsewhere.
No, I would not recommend this to a friendDon’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue what if any benefit it provided just another program cost without cause. Best Buy used to have a great rewards program and it was free now you pay to get less
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .HI, SMRT! Thank you for being a My Best Buy Plus™ member. We can understand wanting to know more of the changes made with the previous memberships. In the past, My Best Buy Members with Elite ($1,500 spending in a calendar year) or Elite Plus ($3,500 or more) memberships were able to take advantage of an extended return period of 30-days for Elite and 45-days for Elite Plus along with many exclusive deals and member only benefits. When customers reached out regarding their concerns about the spending limits and the inability to take advantage of the other perks, discounts and promotions that came with these Elite and Elite Plus memberships, Best Buy listened. They made it possible for everyone to access these benefits and extended return periods without having to spend $1,500 or more in qualifying purchases, but rather choosing to become a My Best Buy Plus or Total member. This allowed customers the opportunity to take advantage of membership benefits, including the new 60-day extended return period for most products, by choosing to purchase the membership starting as low as $49.99 annually instead of reaching a spending goal of $1,500 or more for many of the same perks. Please visit https://www.bestbuy.com/memberships for details regarding your membership. If you'd like to discuss your experience further, you may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience, share your feedback, and provide any assistance you may need.
Worthless Scan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Lies. Doesn’t work. Typical corporate scam.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving us a review. We can certainly understand the importance of wanting to utilize your membership benefits. We have provided a link below that outlines the benefits that you can utilize while having your membership.
https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
No idea what it's for or why I have it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't even know how, or why, I have this membership. I have never benefitted from it that I am aware or.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kevin! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. If you'd like further support, we encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Terrible App and Drops Never Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible drops system. Impossible to purchase anything, overrun with bots, drops happening earlier than expected.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Patrick! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was not helpful with anything. Didn’t save any money or get anything out of it. Waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Nejj. I can definitely understand wanting to maximize your savings My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Deceptive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deceptive... The salesperson told me I would get a $50 store credit when I signed up. Actually it was a $50 discount on a $500 or more purchase. And it expired in about 30 days.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Philip! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pressured into getting it when I upgraded my laptop. Difficulty cancelling it. Will avoid Beat Buy for products in the future.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your experience with your My Best Buy Plus membership. We truly believe our membership offers great value, but we absolutely don't want anyone to feel pressured. We've made cancellation simple: you can visit any of our locations, call us at (888) BEST-BUY or (888) 237-8289, or manage it yourself online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. We're sad to see you go and hope you'll consider rejoining us down the road. Thank you!
not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it. no true benefits, there should be some sort of points/credit system at least. if you’re going to charge this much make it worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MariS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team welcomes the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. When an issue arises I contacted the team and nothing would get done, I’d never be contacted again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Sandy! Thanks for taking to time to leave your review. We are saddened to hear that you had issues with your service. We’d like the chance to follow up on this. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regard to my Google review” and share your full name, email, and phone number.
Horrific AT&T salesperson results...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your in-store AT&T salesperson has led me to a horrific plan that I'm extremely unhappy with...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Never use service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no benefit to me. Nothing currently offered is useful.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We are saddened to see that you are not happy with your membership. We would be glad to discuss this with you and see how we can help! You can connect with us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Lied to by salesman about membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was lied to by the salesman about purchasing this membership - I was told that it would pay for itself - that I would get a $50 gift card for purchasing the membership after I bought something. I would like my money back if possible - I would give it a zero if I could.
No, I would not recommend this to a friendNo benefit in having membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money...no benefit in membership...bombarded by sale mails
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly change your email settings to receive less or no emails if you would like. You can also check out the member benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need further support please reach out to us on any of our social media profiles for support https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see many offers or benefits with this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Thanks for your review. It's unfortunate that you've not been able to take advantage of the membership. The Best Buy Plus membership offers free 2-day shipping, exclusive member prices and sales event and an extended return period. Our Best Buy Total membership offers additional benefits such as: protection for the devices you purchase with us, 24/7 tech support for all your tech needs, discounts on repairs etc. You may view additional information on your membership here, www.BestBuy.com/totaltech. For assistance or questions, you can reach out to our chat team here, https://www.bestbuy.com/contact-us . Or connect with us by private message on any social media platform.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Endless email will not stop even after changing settings. Lower primes not found on any items I may want. I wish I did not join as I only will be buying appliances for my new home.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.