Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
They didn’t ask me, they just added !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have a clue I was even signed up for all kinds of nonsense on the purchase. I certainly wasn’t asked if I wanted to join anything. So now I have to figure out how to cancel this.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MichaelH! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Please know that we understand that it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd be happy to take a look into this further.
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.im disappointed with my membership. I only wanted to get new ear buds and I wound up with this membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, John! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
HSA Eligible Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to buy an HSA eligible product but it was not easy at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you've had issues when trying to purchase an HSA eligible product. We encourage you contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Theft from BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not choose to have this membership, but in fact canceled it. Somehow it renewed. Sounds like theft to me…
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are saddened to hear that you were charged for a renewal after cancelling. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I was told I would most likely get a rebate from my iPad mini purchase. Nope. Nothing.
No, I would not recommend this to a friendNot beneficial for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seldom Use it. When I did buy something I did not get any discount. I Saint buy enough to make it worthwhile
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RedGrouper! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to take advantage of your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Worst service ever
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t ever get this service its freakin horrible they promised me a $50 coupon never got it and when asked they told me i had to call corporate
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Angeloflight93! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I can understand wanting clarity on the benefits of your membership. Here is a link with more details: https://www.bestbuy.com/memberships. If you would like us to look into this closer, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
RIP OFF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS A COMPLETE RIP OFF. IN MY OPINION BECAUSE I WAS LED TO BELIEVE THAT I WOULD GET 230.00 OF MY ORDER IN 20 DAYS ON MY FIRST ORDER AND FOUND OUT THAT IT WENT TO FULTER ORDER AND I WOULD NEVER PAID FOR A MENBERSHIP IF I KNEW IT.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed to hear that you did not get what you thought you were getting with your My Best Buy Plus membership. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can assist and document your feedback? You can view all of the benefits of My Best Buy Plus at www.bestbuy.com/plus .
Did not use it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot I had it did'nt use it at all. It might be good for folks that buy more items but just wasn't for me.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cindy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not sign up for this, it was added by the cashier when I bought to monitors. I now get billed every year for something i dont want because I dont know what account it is under
No, I would not recommend this to a friendBAD SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a coupon for $50 when I purchased my new ipad and everytime I tried to use it, your website would not comply...now it is expired. This is when I signed up for this membership
No, I would not recommend this to a friendRipoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is stupid. I was forced to pay for it to return a product that didn’t work.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership, which includes the extended return period. Here is a link with more details: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, kindly reach out to us via social media. We would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review.
What is the point?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't shop enough to get any type of value from these memberships but felt pressured into it. Why can't i just make a one time purchase and not be a "member"?!! May not go there again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi SharonH,
Thank you for sharing your experience with us. I understand how it can feel overwhelming to be pressured into a membership, especially when you don’t shop often enough to find value in it. Your feedback is essential, and I appreciate your honesty. I would love to help you further with this matter. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is here to assist you.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy. We hope to hear from you soon.
Best regards
No value gained
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see no benefits for this membership since I seldom purchase any items at Best Buy. No value added and no benefits used for someone that never shops at Best Buy. It was forced on to me when I purchased a laptop about 8 months ago.
No, I would not recommend this to a friendNot Honest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a $2500 TV from Best Buy. There was a price drop of $200.00 2 weeks after I purchased the TV and Best Buy would not honor my requests to receive a refund for the $200.00. Will NEVER EVER BUY anything else from Best Buy. They lie and are deceitful.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate your review, although it's concerning to hear you had a poor experience recently with price matching your TV. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Left me a bit angry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was added on as a perk/discount for a computer that I ended up returning. In order to have I canceled I would have had to jump through hoops and who’s got time for that? Waste of time and energy. Not using it at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you are having issues cancelling your My Best Buy Plus memberships, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and we'd be happy to help.
Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much useless to me as I don’t watch for lower prices for a price adjustment
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting the best deal can sometimes require you to be aware of price changes to let us know if you find a deal from a qualified retailer or if we get a better price. If you need support please reach out to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for further support.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was led to think if I purchased the membership if I had a problem with anything I bought I could return with a year of purchase. I went in and was told no I had to contact manufacturer.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .RocioP! We appreciate you taking the time to share your experience though it is not the experience that we strive for our customers to have. Though the terms and conditions of the My Best Buy Plus™ membership found https://bestbuy.com/servicestermsconditions, are emailed at the time of purchase, I know how frustrating it can be when terms are not clear when buying in store. Just so that you are aware, The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. Our team would be happy to investigate the specifics of your membership and answer any questions you may have. To do so, please reach out to our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review".
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed features that were advertised. Orders were a mess
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Best Buy Total features are updated to best help our customers. We are glad to help with questions or concerns if you would like please call (888)237-8289, Best Buy website chat, Facebook Best Buy Support, Twitter @BestBuySupport You can see all updates for discounts on products and services available for our different member tiers at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worthless memebrship/ HOnestly not using anything just getting charged
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Andy. Thanks for sharing your experience with us. We know how important it is to understand all of the available perks that are included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.