Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42075 reviews
(42,075 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
What is the point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen any real savings on anything I want so I’m not sure there is a point to this membership. Also, Best Buy pick up told me I had until 8 PM Friday to pick up an item, but cancelled the order at 6:30 AM Friday. What is that about?
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't bother with basic membership - not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic membership provides very little, but costs a lot.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price of admission
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't understand the point. You used to get reward points to convert to credit to spend but they all of a sudden stopped that. Now really you are just paying for an extended return window. I will not be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Matthew! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No benefit for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not see any benefits for plus members. Any deals are difficult to find and really nothing I was interested in. I would like a refund. I purchased a high end TV during the holiday sale - not because of the plus membership. They would not install the wall mount TV.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can find out about the benefits of the My Best Buy Plus membership, as well as see member offers on products at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289 if you have any questions.
Rated 1 out of 5 stars
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money, totally unnecessary. I would never repurchase this best buy plus membership again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Shauncy. These days finding the best value dollar-wise is very important, and a My Best Buy Plus™ membership can assist with this. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Membership has done NOTHING for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Hasn't done a thing for me at all. Keep waiting for it to be worth anything but not at all! It is confusing and hard to understand and just another waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a bargain!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real value added by joining. Store salespersons had a difficult time explaining the benefits when asked.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy plus sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has no real value. All the perks used to be regular service. BestBuy has declined over the past few years and this is an example of why. They've closed 3 down in my area alone. I would rather go to Target or Amazon
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Sergio! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Still waiting for a return on investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No benefit yet. I was told to expect a reduction in the cost of teh Meta Quest 3 headsets and paid the $50 hoping to get some savings. 3 months later - nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DouglasU! We appreciate your review, although it's concerning to hear you had a poor experience regarding savings on a purchase. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 2 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not use the membership card. I am hoping to use it.
I would recommend this to a friendRated 1 out of 5 stars
Pointless/ Scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told If I signed up I'd get an email with $50
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting a promotion that you were expecting can be difficult. We would be glad to look into your concern if you would like to reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Membership for sale items?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.50$ for what? Just to buy things on sale? Not worth it in my opinion
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The website would not accept my card and no one could help me. The associate new absolutely nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Beth! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 1 out of 5 stars
I haven’t experienced benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this membership expecting a tv i purchased to go on sale for black friday. the tv went up in price 2 weeks before black friday then back to its regular sale price i bought it at so there was nothing to price match. this membership feels like i wasted my money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says once you're a member, you get free 2 day shipping on all purchases. Nearly everything ive bought since joining has not been delivered that fast, but has been late.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but don’t really know why. Wasted money on it I think
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can see all the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Please reach out to us on any of our social media profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Starlink Not Eligible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this membership to give myself the extended return policy just in case for Starlink. Verified via chat AND in store that Starlink was eligible and outside the "activiable devices" policy. It is not, so don't bother buy. If you are being told otherwise you are being lied to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get sucked into this , next to impossible to exit the plan afterwords, giving them money for no reason.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MattB! We appreciate you being a My Best Buy Plus™ Member. The My Best Buy Plus™ membership is an annual subscription. When choosing to purchase either membership, the system requires that you acknowledge that you understand there will be autorenewal prior to completing the transaction. Though the terms and conditions of the My Best Buy Plus and Total memberships found https://bestbuy.com/servicestermsconditions, are emailed at the time of purchase, our support teams would be happy to assist with any questions that you may have, including cancelation. Please reach out to our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review".
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this service. I paid too much money without receiving any service in return.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great benefit it's designed to be. To explore the many perks of your my best buy plus membership visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thank you!
Rated 1 out of 5 stars
Can’t cancel membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like memberships that I can actually get to unsubscribe to … This one I can’t cancel or unsubscribe to…
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
