Customer Ratings & Reviews

One of the best memberships I have ever owned. Great deals and is worth the money!

Unlimited geek squad..... Nice!!!!!!!!!!!!!!!!!!!!!!

I purchased a Best Buy Plus membership as a suggestion from the sales associate. His pitch was that if the price of the television dropped, I would receive a refund on the purchase price I originally paid. The price dropped within 30 days and I received the refund. However, the price dropped again and it took me a phone call where they disallowed the second refund, and then 3 unfulfilled promises from Best Buy over almost 3 months to finally receive it. I was disappointed in all the hassle I had to go through to receive the second refund. A royal pain.

When I signed up for it it did save me about 50.00 off of a New freezer that was not staying cold enough and food was not being Fully frozen the New freezer works great and it has more space

Love the member only deals and drops. reward points to redeem. Added value with additional freebies and perks.

Very nice, you are able to get cash back on something you bought if it ends up going on sale. Discounts on many things

I bought for extended time on returns, but I think it is worth more than just that. I wish I had time to explore benefits

Just got my membership a few months ago and do know why haven’t years ago

Best headphones best sound best noice cancelling!!

Worthy every penny if you are a BB regular customer.

Glad i joined this membership. I had to return tv we bought. Only because the componets in tv wasn't good for hooking up to antenna . Listening to geek squad buying different antenna. And tv stll didn't work. Being a member of best buy i was able to return tv with no hassle. Thanks geek squad for telling me about this membership . I'll be back to get another tv from best buy always.

[Employee of bestbuy] This make my returns 60 days and I like the price match for 60 days as well

I purchased in-store a set of Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. When checking out the cashier told me that instead of purchasing the Bose 2-year extended warranty plan I should get the My Best Buy Plus Annual membership instead, as it would be less expensive AND also cover defects and replacement parts. Having been to the store last Sunday for additional purchases, including picking-up another set of online purchased apple AirpodMax headphones, the associate then told me that the Best Buy Plus membership does not cover any warranty work, nor repairs at all – but provides an extended return period for purchases made (which may come in handy for gifting during the holiday season). Purchasing the respective Bose as well as apple 2-year extended warranty plan then I had no need for the Best Buy Plus Yearly Membership plan at all. Calling Best Buy Plus membership department did not result in being able to cancel due to apparent misfunction in their system with the “press button” feature on ones mobile phone. Contacting Best Buy through the established account with the Chat function is arduous at best, with waiting times upfront and inbetween to get the request completed. The first representative could not even find my Best Buy Plus membership plan, nor did she advise that my chat would be transferred to a different department leaving me in a waiting loop for 14 minutes, which looked as if the chat got hung up (the second representative was able to cancel the membership successfully). As much as I truly enjoy visiting the Best Buy “candy store” – they have a ways to go to have their staff properly trained at all levels, and in all departments. Once the customer feels tricked into purchasing something he does not need, and then have to go through time and nerve consuming return & refund process, the enjoyment disappears and makes room for frustration and aggrevation. Make it easy for the customer: purchasing, returns, warranty claims & repairs, and business should deservedly flourish. No, I do not recommend this product.

I am always hesitant buying memberships but I did buy this one when we bought our new LG 65” model G TV. It was the middle of January and it was already on sale for $200 off. The following week they of course had the big sale prior to the Super Bowl and I used one of the benefits of the membership and got a $300 credit which was credited to our credit card. It was very simple and easy

Best part is shipping and extended return time. Also exclusive deals

It's great and useful but i have only used it once so far. If you're buying a big item or several things it's going to come in handy but I'd you only shop for electronics occasionally consider your needs.

I bought this for the 60 day return policy to test an iPad and ended up loving it but on top of that Best Buy also offers member rewards, which got me a $100 just for buying an iPad that I already wanted. I used that $100 to discount some airpods maxs which also gave me another $50 and so it’s worth it but only if your playing on buying a few things.

Yes good to have a membership that way you can have benefits when you need them

Love the fact that they price match if the product went on sale. I asked what if price drops multiple times and they said they adjust it that many times. Yet to find that out but I did get some money back on the first drop!

I got the Best Buy Plus membership and I really like it so far. The exclusive discounts, free shipping, and special offers make every purchase easier. I’ve already saved enough to make the membership a good deal for m