Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership for sale items?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.50$ for what? Just to buy things on sale? Not worth it in my opinion
No, I would not recommend this to a friendBad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The website would not accept my card and no one could help me. The associate new absolutely nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Beth! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
I haven’t experienced benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this membership expecting a tv i purchased to go on sale for black friday. the tv went up in price 2 weeks before black friday then back to its regular sale price i bought it at so there was nothing to price match. this membership feels like i wasted my money.
No, I would not recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says once you're a member, you get free 2 day shipping on all purchases. Nearly everything ive bought since joining has not been delivered that fast, but has been late.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but don’t really know why. Wasted money on it I think
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can see all the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Please reach out to us on any of our social media profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Starlink Not Eligible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this membership to give myself the extended return policy just in case for Starlink. Verified via chat AND in store that Starlink was eligible and outside the "activiable devices" policy. It is not, so don't bother buy. If you are being told otherwise you are being lied to.
No, I would not recommend this to a friendDon’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get sucked into this , next to impossible to exit the plan afterwords, giving them money for no reason.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MattB! We appreciate you being a My Best Buy Plus™ Member. The My Best Buy Plus™ membership is an annual subscription. When choosing to purchase either membership, the system requires that you acknowledge that you understand there will be autorenewal prior to completing the transaction. Though the terms and conditions of the My Best Buy Plus and Total memberships found https://bestbuy.com/servicestermsconditions, are emailed at the time of purchase, our support teams would be happy to assist with any questions that you may have, including cancelation. Please reach out to our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review".
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this service. I paid too much money without receiving any service in return.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great benefit it's designed to be. To explore the many perks of your my best buy plus membership visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thank you!
Can’t cancel membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like memberships that I can actually get to unsubscribe to … This one I can’t cancel or unsubscribe to…
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Charge for cancelled membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled this membership but was still charged for it. No customer service available only useless chatbot.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, LuisG! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. If you cancelled your membership, you should have received a pro-rated refund. This is far from the feedback that we strive to hear. If you need support, or if we can assist with anything further, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Wasting money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I try to buy any item they always says is not in the lest so member ship is not worth any thing
No, I would not recommend this to a friendBad business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was automatically renewed after I cancelled it. Very high price, bad business process. Very upset.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you were not informed of the autorenewal. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four times clothes washer scheduled for delivery. Four times it did not happen, without notification. the fifth appointment went well.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MartinL. Thank you for leaving a review for us on your My Best Buy Plus™ membership. It seems that your review is related to issues with a recent delivery. This is far from the experience that we want our customers to have. If we can offer any additional support here, please send us a private message on social media. We are available on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Simply mention that this is in response to your My Best Buy review. If you need any information on the benefits of your membership, here is a useful link: https://www.bestbuy.com/memberships. Thanks!
Don’t even think about it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month since I became a member, but I still can't log in. Customer service is not working. And even the price of the membership is higher than Amazon, so it's not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jay,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to face difficulties logging into your membership account, especially after a month of being a member. Your concerns about customer service and the value of the membership are very valid, and we appreciate your feedback.
I would love to help you resolve this issue and ensure you can access your membership benefits. Please connect with us by sending a private message on one of our social media platforms. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.
We’re here to assist you and look forward to helping you get this sorted out!
Best regards,
Thank for nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the membership for years then they upped it and then the person canceled all of my warranties and didn’t even offer me the lower membership so now I bought the lower membership and now I got no warranties on my TVs. Thanks again corporate greed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Changes to our Best Buy Plus can be difficult. We are glad to help with your concerns if you would like as we are glad to help as best we can. You can review memberships at https://www.bestbuy.com/memberships. Contact us at (888)237-8289, Best Buy Chat at Bestbuy.com, Facebook Best Buy Support, Twitter @BestBuySupport or in store.
Best Buy Membership, Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still waiting to get the credit I am due from purchasing this membership. They make it very difficult.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Michelle! Thanks for being a My Best Buy Plus™ member and leaving your review. Let us know if you have issues receiving your credit. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
FRAUD!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not made any purchases at Best Buy lately. I believe there may be some fraud involved - PLS confirm!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Fraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scam membership. Do not recommend to anyone. I will never buy anything from BestBuy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership is not a scam and you can certainly look at the benefits that provide a value for the membership options online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out for additional support to any of our Social Media Profiles for help. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
my experience was very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my experience was very bad i didnt receive my order on time and i wasnt notified that i have this membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Yevhen! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Fear of result
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this assuming a negative from past experience.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not knowing why you didn't use your benefits for your My Best Buy Plus membership can be difficult. You can check these benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support you can also reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)