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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42075 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1911 Showing 38,201-38,220 of 42,070 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all they closed my credit card account instead of reducing it like my other account so no longer shop there and I still have accounts with the same bank that support them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just a gimmick, sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get hooked with the hope of getting money back if the product you purchased gets a lower price in the future, which never happens. For casual buyers, it provides no benefit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by store rep this would provide priority notifications on GPUs. This is not true. Beware deceptive Best Buy sales practices.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving a review regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products like GPUs. Typically, you will be notified of these drops by email, or if you select the product you are interesting in via the Best Buy app under Top Deals. I would also advise you to continue checking our website for more details on inventory or future drops. For more details on the additional benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, or had any further questions, please reach out to us via social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Just okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say I've gotten my money's worth on this. You used to be able to get much better deals.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership, MackieMesser. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I didn't know I bought this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even remember buying this but it is in my buying history. Scary.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jojo! We're sad to hear weren't aware you signed up for your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most worthless service I’ve ever paid for. There was even a promotion to earn back on my reward and they never paid out. It’s not saving me any money and I’m planning to not renew

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased an item and decided to upgrade at checkout. When I log into my profile it does not link my previous purchases nor did it include my recent purchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello ChrisM! Thanks for reaching out. We can understand why that would be a frustrating experience, and we are here to help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value to my purchases. Only applied to an Apple Keyboard I bought at which time the employee saved me $22. I purchased a big screen TV and there was no discount, so far this purchase has cost me more than it saved

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate you being a member of My Best Buy Plus. Did you know that we offer several ways to save? Please check out the current offers available to you on BestBuy.com, through the Best Buy app, or by visiting www.bestbuy.com/memberships. We do change promotions regularly, so please check back often. Don't forget that your membership also includes free 2-day shipping and a 60-day Return & Exchange Promise to allow you to make sure the purchase is the best solution for your needs! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Membership is useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership does nothing, you guys have no good offers it's just a waste of money,the store in Elk Grove Ca, is understocked, employees don't even know there store they are very lost when I asked for help, I'm disappointed,I wasted my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Adedoks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last good I bought has missing items and till now Best Buy hasn’t refund

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having missing parts from your item can be difficult. We would be glad to support you with any concerns on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not really getting benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stuff I buy I get no discount on. Not worth the money for the year

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Discounts can vary from week to week or day to day. Not all items are guaranteed a discount and this can be difficult if you are expecting to get a discount that may not be available. The 60 day return and exchange promise does help to get promotions that may come after your purchase date for the remainder of the Return and Exchange Promise window. If you need support please reach out to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Might be good for you, pointless for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is even the point of this? It cost me about 50 bucks a year and has given me zero benefits. I don’t even remember signing up for this, I must have been drunk or something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know your gift cards I received from you had an expiration date. Gift cards usually are good for a year. Now I lost 3. 100.00 some. I emailed you before . No response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasting money don't sunscribe uall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    none of promised free offers worked! when we contacted google to try again and again to redeem 3-month utube prem they said it wouldn't work! it seems like a scam not sure best buy or google! We're getting out membership $ back:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me the same amount of money that it cost me or I wouldn't have gotten it at all. Being that I don't shop at best buy often, it didn't really help me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, LarryM! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not really worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it paid for itself (it provided a discount on the item which was about the coat of the annual subscription charge). It hasn't yielded any additional benefits yet.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      KristaM! We understand the importance of recognizing the many benefits of each membership to help determine which one best fits your needs. Just so that you are aware, a My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. There are exclusive member offers found https://www.bestbuy.com/loyalty/catalog. Members also receive Early Access to Door Busters this holiday. This information can be found visiting https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400. For more information be sure to check out https://www.bestbuy.com/memberships for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support regarding your initial purchase. If connecting with us via social media, please be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not much added value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are very limited deals exclusive for members, one can actually make much more savings from regular Sales Best Buy is organising. It’s also not personalised, it seems Best Buy algorithm is deliberately avoiding discounts for products you actually may need .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. Thanks for your review. We have different membership options that offers different benefits. You may review the options to see which will better suit your needs. The Best Buy Plus membership offers free 2-day shipping, exclusive member prices and sales event and an extended return period. Our Best Buy Total membership offers additional benefits such as: protection for the devices you purchase with us, 24/7 tech support for all your tech needs, discounts on repairs, etc. You may view additional information on the memberships here, www.BestBuy.com/totaltech . For assistance or questions, you can reach out to our chat team here,  https://www.bestbuy.com/contact-us . Or connect with us by private message on any social media platform. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    it’s a good deal if you can get an initial deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this program if you have a deal like 100 to several hundred dollars off the product if you get this plan otherwise this doesn’t save you very much

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      MichaelK! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love to assist. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled already. i was told I was going to receive some kind of gift card in the mail that never came.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi David! Thank you for sharing your thoughts on your My Best Buy Plus membership. We truly regret that your experience hasn't been what you were looking for. For additional support with cancellation and refunds, please feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus membership is good but can cost you a lot of money u front

    No, I would not recommend this to a friend