Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Bad company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This store is horrible and buying stuff or returning it is an experience I would rather never have again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not sure what we bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean I don't really know what the membership did for us. It was oversold to us I believe.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no value as you couldn.t deliver the product in a timely fashion
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Receiving an item late is never fun for anyone. Our team would love to properly document this on our corporate servers for internal feedback. Can you reach out to us on one of the platforms below? Please mention that you are reaching out regarding to your My Best Buy review in your message!
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Canceled it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got it for the deal on switch games and then Best Buy canceled 2 of the games effectively breaking up the deal. Luckily I was able to call and they canceled the subscription because it was not worth it to me
No, I would not recommend this to a friendSigned up because of a reward offer, never got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to get a $25 certificate when signing up for a year of My Best Buy Plus, and I never got it, even after chatting with a representative and then calling customer service and being bounced around on the phone for an hour.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for reaching out, Ryan. This definitely does not sound like the ideal customer experience that we strive to provide for all of our members. Please feel free to reach out to our social media team via Facebook, X, or Instagram. We would love the chance to look into your situation and see what is possible.
Dont get this membership its a waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too costly not enough value. Just another money grab for the stores profits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can certainly understand that finding the value for the My Best Buy Plus membership can sometimes be difficult. You can see the value available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or if you would like to reach out for support on any of our Social Media Profiles you are welcome to contact us for help. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use it. Not sure why was not linked to my account.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .A membership is only useful if it can actually be used. Our team would love to make sure that everything is setup correctly with your account. Can you reach out to us on one of the platforms below? When reaching out please mentioned that you are contacting us regarding your My Best Buy review
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I tried to use Geek squad and I could barely ask a question before the guy told me to bring the CPU to the nearest best buy for service. A friend gave me the correct fix in a matter of seconds over the phone.... poor service
No, I would not recommend this to a friendTerrible aervice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told there was no other option other than to buy this after I refused multiple times. I do not believe this is the case and find it shady practice if it is.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not a Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was mislead about the membership. I thought it was a warranty for my laptop, not a membership. I cancelled the membership shortly after finding out it wasn't a warranty.
No, I would not recommend this to a friendTV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You rescheduled to complete exchange and installation on 12/18. Arrival between 10:30 and 2:30. NO NOTICE OF A NO SHOW. TV wasn't in stock and didn't tell me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Edward! We appreciate your review, although it's concerning to hear you had a poor experience regarding a recent exchange. They should be simple and stress free. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough deals or discounts to be worth the $50 a year they want me to spend on it. Gamestop offers more deals and discounts electronics let alone the primary source of their income which is video games and they have that too for pro members for gamestop
No, I would not recommend this to a friendAnnoying gimmick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying gimmick. I bought it to get a lower price on a TV. It would have saved me money and time if BB had just offered me the lower price. The lower price wasn’t so low because I had to buy a membership I didn’t want and probably won’t use.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive id like to cancel ive had a bad experience
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Gift card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took back the gift card because of my returned item
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We can definitely understand the desire to maximize your savings by being a member. Any certificate or gift card earned as benefit of a purchase you made would indeed be returned if the purchase is returned. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Waste of hard earned money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not see a benefit to this membership. I feel robbed, like once again a corporate company stole from me. Waste of money. Next time I will tell your associates to keep the sales pitch to themselves. Thank you.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Greedy people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money they don’t have any sales or discounts u just getting 2 day shipping and u still won’t get that .customer service at stores are the worst they sold my Tv on me
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible.
Membership fails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was not helpful. Quote I received to fix the ice maker was 1/2 of what I paid for fridge.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for being a My Best Buy Plus™ member and taking time to leave your review. We are sad to hear that our representative was unhelpful and would like to document your concern. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a extra 50 bucks for a warranty they would not honor
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The Best Buy Plus membership offers many benefits beyond discounts. More information about the membership can be found at the following link: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=20644145195&utm_source=google&utm_medium=cpc&utm_campaign=20644145195&gad_source=1&gad_campaignid=20644145195&gclid=EAIaIQobChMIy-Gfsd3njwMVrihECB1MPQzsEAAYASAAEgIB3PD_BwE&gclsrc=aw.ds please feel free to reach out to one of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) if you should require additional assistance.
Not useful to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not found it useful so far. I have not found it to be useful so far.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many benefits for the My Best Buy Plus membership can be found online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out for any further support on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)