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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42083 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1914 Showing 38,261-38,280 of 42,083 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough deals or discounts to be worth the $50 a year they want me to spend on it. Gamestop offers more deals and discounts electronics let alone the primary source of their income which is video games and they have that too for pro members for gamestop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying gimmick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying gimmick. I bought it to get a lower price on a TV. It would have saved me money and time if BB had just offered me the lower price. The lower price wasn’t so low because I had to buy a membership I didn’t want and probably won’t use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive id like to cancel ive had a bad experience

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took back the gift card because of my returned item

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! We can definitely understand the desire to maximize your savings by being a member. Any certificate or gift card earned as benefit of a purchase you made would indeed be returned if the purchase is returned. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of hard earned money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not see a benefit to this membership. I feel robbed, like once again a corporate company stole from me. Waste of money. Next time I will tell your associates to keep the sales pitch to themselves. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Greedy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money they don’t have any sales or discounts u just getting 2 day shipping and u still won’t get that .customer service at stores are the worst they sold my Tv on me

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Membership fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was not helpful. Quote I received to fix the ice maker was 1/2 of what I paid for fridge.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for being a My Best Buy Plus™ member and taking time to leave your review. We are sad to hear that our representative was unhelpful and would like to document your concern. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a extra 50 bucks for a warranty they would not honor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found it useful so far. I have not found it to be useful so far.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably won’t renew. Too expensive. Hopefully won’t need it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for membership to save 100$ on monitor that was on sale... Online...Came to the store for pickup.. No discount...3 calls to absolutely useless idiots at customer service... No solution..I just let it go... But never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High pressure sale when purchasing electronics with the hope it will be confusing enough never to be used. Cannot ever log into my account, never notify of any sales or benefits.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t used geek squad That’s the bad part of it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel membership

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel membership . My washer is a lemon. I don't care to deal with best buy again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, LOUISEA! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent interaction regarding your washer, and we would be happy to look into this closer. To get started, kindly reach out to us on social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made me buy this memebership so i can get a good price on a product but when it cane time to ship. They enailed me saying they dont have the product available! Why make customers buy your membership if you don't have the product?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a big win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not like you’re going to get a big deal with it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Didnt even ask for it, salesperson just added it on. I didnt catch it, till i already paid for my items. Definitely not something i ever would have purchased.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. If you need further assistance with this, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Absolutely Not Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Best Buy memberships are really worthless. I only purchased this one because I received a discount on a new dishwasher (which had numerous product/delivery/installation issues). Other than that, there are zero benefits for this subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have gotten nothing out of it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would help me secure a new video card upon release. The ordering site crashed and i was unable to purchase. Waste of money so far.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Was forced into buying it so I could return a $550 item that was past the return window.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, ScottM! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your recent purchase, and to be aware of the benefits of the membership, which does include an extended 60-day return period. Here is a link with more details: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, kindly reach out to us on social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech