Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42083 reviews
(42,083 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get as much as I had expected out of this. Seems only worth it if you are buying tons of things.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, BrianC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to take advantage of the many perks of the membership. There are some great benefits to using it, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Tired of being nickled and dimed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does EVERYTHING have to cost extra?? How about NO CHARGE for help with everything we JUST purchased!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Don! Thank you for your review of your My Best Buy Plus membership. We understand your concern about additional costs for services, particularly after a new purchase. We strive to offer great value in all we do and this enables us to deliver the high level of dedicated service you deserve. We'd be happy to look into your specific situation and clarify any charges for you. Feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Rated 1 out of 5 stars
Plus membership is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't get discount like they promote. It's only on certain items at certain times. Pretty much just like a sale would happen but now they got smart and charge us for their item to go on sale so really not a sale .. DONT WASTE YOUR MONEY!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Steve! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
WHERE’S THE VALUE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fail to see real value to this membership. Wouldn’t suggest it unless you live in and thrive in BB.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that your My Best Buy Plus™ membership has not provided the value you were looking for. Your membership provides you with many benefits which includes an extended 60-day return window, special sales events for members, and free standard and 2-day shipping. We would be happy to review your plan together. Feel free to reach out to us by sending a private message to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you also include "My Best Buy review" in your message.
Rated 1 out of 5 stars
I did not sign up for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not sign up for the plus membership. It was just added to my membership without my permission.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Donna! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is certainly a concerning statement, as we want you to be aware of how the membership works if you are being charged for it. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value for money. There are no real perks to having it. No earlier release privileges etc.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, TravelingAnalyst! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not helpful for mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find not find a lot of value to this membership outside of the one initial special deal. I did not see any savings on items I purchased so about tje only thing I recieved was extended return that I did not need or usem
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products. You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and an agent will be glad to assist and answer any questions you may have!
Rated 1 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find a lot of value out of it. I think it’s only useful if you’re shopping for appliances.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
A useless plan unless you order monthly from BestB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only offer that I found useful was a Garmin Venu 2 which I ordered yesterday but got cancelled today. They have no clue about their inventories nor they care about plus members. Amazon prime got better or similar deals. Stay away from the BestBuy Plus Plans.
No, I would not recommend this to a friendRated 1 out of 5 stars
rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it and I believe I wasted my hard earned $$. Not interested in purchasing again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Margaret! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Long wait for customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should order online and pick up from store. It would have been faster than waiting for an associate
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Penelope! Thank you for taking the time to share your experience. I can fully understand the desire for quick and friendly service. If you find you ever have questions or concerns relating to Best Buy matters, never hesitate to call (888) BEST-BUY or (888) 237-8289.
Rated 1 out of 5 stars
marilynb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad support if you could ever reach them changed every day till delivery
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MarylinB! Thank you for taking the time to leave your review of My Best Buy Plus™. Having your delivery date delayed is never great news, so I can understand your disappointment. We would love to document your experience and assist. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not be renewing a membership. Was misinformed by assistant manager on perks of this and when i was told id have to pay additional 179 dollars for geek squad i said im done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't allow white men in your management program. Imagine the outcry if it was any other subculture. I use your store for hands on observation but I am no longer a customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership shortcomings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one explained the perks or lack there of of spending an extra $50 on a purchase I made. I wish I had purchased insurance on my item instead of wasting $50 on this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Disappointed with the promises sold on this member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed and grossly disappointed with the empty promises made for this membership deal.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Samuel! I can fully understand wanting to maximize value with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value no value no value no value no value no value
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
I wanted the Denon to come on when I wanted iit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He didn't do what I wanted him to do.I wanted to be turn each time I wanted to. now the tv turn it on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MelvinD! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent service, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 1 out of 5 stars
Marketing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They only push this membership to get people to buy more product and then they don’t deliver the product ( all the parts) gas stove without the gas line. Then it’s on back order. Would not recommend Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
I have been trying to cancel it...CANCEL IT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to cancel it...CANCEL IT!!! I have been trying to cancel it...CANCEL IT!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JoseL! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, please reach out to us via social media. You can also cancel via the Best Buy app or by reaching out to us by phone. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
