Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Presently does not give me enough value to continue the membership. If you do not have a best buy location close to you there is not much benefit in having a membership
No, I would not recommend this to a friendsad day for best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this membership so i could buy movies online. but guess what? best buy does not have any movies online anymore. please, do not renew my membership in this plan.
No, I would not recommend this to a friendHOW DO I CANCEL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get me out of this memberhsip - i've been trying to cancel ad can't who do i contact?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .HI Melissa! Thank you for your review of your My Best Buy Plus membership. We understand that our membership options may not be a perfect fit for everyone and we've made cancellation super easy! For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
tired of trying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its impossible to get into this account if you lost login info. I cant change or update anything
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We fully understand how you are feeling after an issue with being able to log into your My Best Buy account. We would be happy to connect with you and work to assist you with these concerns. Please privately message our team via Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
Refuse to Reinstate Rewards after a return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not return an item you bought using rewards!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .This seems like it may refer to Promotional Rewards that aren't able to be used more then one time. I can understand that losing out on Promotional Rewards can be difficult. You can certainly go into the store for a Return/Exchange to be able to keep the value from the Promotional Certificate if you would like. Please reach out to us in any of our Social Media Profiles if you have any concerns we can help you with Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Mucho trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. All hidden benefits. Nothing seems easy to claim.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. You can see all of the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need further support or have questions please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly for as little as I buy things it wasn’t worth it… I thought it was going go reduce the price of what i purchased
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Jakeh! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Occasionally, there are some members-only discounts on certain products. These are in addition to some other great benefits, including free standard shipping, free 2-day shipping, exclusive access to sales, events and products, and an extended 60-day return window on most products. For your convenience, here is a link with more details: https://www.bestbuy.com/memberships. If you require additional support, or have questions for us, kindly reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
having trouble with tax exempt
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need help with tax exempt. have tried calling and emailing but no response or help at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, TODDR! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to our Tax Exempt Program, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Ring video cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have experienced negative results on my Ring cameras performance.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, David! I can fully understand the desire to receive support when it comes to home security devices. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. You can find us here: Facebook (http://Facebook.com/BestBuy), Twitter/X, (http://Twitter.com/BestBuySupport), Instagram (http://Instagram.com/BestBuy.)
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was promised a $300. Gift card for buying refrigerator with new charge card paying it off in first month and money back if it would go on sale. So far I have received nothing
No, I would not recommend this to a friendNot satisfied!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a SA 20 intergrated amplifier and no one reminded me to this card. I also purchased audio quest cable and again did not use this card. If I forget to use it and you do not remind me why have it. If possible cancel this card.
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman oversold features. Later found out he lied. Attempted to cancel many times and was unable to. Disappointed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jacq! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
What’s it for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership doesn’t work hast let me know what prices dropped that I purchase or not helpful
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. Getting notified when your purchase drops in price should come through an email. We would be happy to document your experience. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When pre-ordering consoles, this membership doesn't allow a place in line to preorder the newest gaming consoles.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! While the My Best Buy Plus™ membership did not offer priority purchase of the Switch 2, it does have several great benefits. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Don't get scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be helpful that you inform customers that in order to get the full benefit of the membership you have to have the Best Buy credit card. I was scammed out of $50 rebate because I didn't buy the merchandise with your credit card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! There are additional benefits available when making purchases with your My Best Buy Credit Card or My Best Buy Visa Card. You can review the rewards here: https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032&ref=212&loc=Citi_Credit_Card&ds_rl=1268658&gad_source=1&gclid=EAIaIQobChMIxsemp5LHhAMVujbUAR2HXQTEEAAYASAAEgI2EPD_BwE&gclsrc=aw.ds. For additional support with your My Best Buy Plus™ membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Also, when I tried to redeem my free Apple TV+, it failed. Called customer service and was told someone would get back to me within 48 hours. It's been 5 weeks now. I won't be renewing
No, I would not recommend this to a friendVery bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. I ordered a mobile and got a broken phone. No support from anyone.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting a product damaged in shipping can be difficult. I can certainly understand that not feeling supported can be difficult. You can certainly reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, my return period hasn't been extended, smh.
No, I would not recommend this to a friendDon't buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the "deals" were the original prices on Amazon. I thought they would be more competitive, but the random mark ups and "discounts" were not worth the extra money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .ChaseB! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd gladly provide you with details specific to your membership.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into this and I do not want it. I should have said no but I didn’t fully understand.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your feedback. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also reach us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. Thanks!