Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman oversold features. Later found out he lied. Attempted to cancel many times and was unable to. Disappointed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jacq! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
What’s it for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership doesn’t work hast let me know what prices dropped that I purchase or not helpful
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. Getting notified when your purchase drops in price should come through an email. We would be happy to document your experience. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When pre-ordering consoles, this membership doesn't allow a place in line to preorder the newest gaming consoles.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! While the My Best Buy Plus™ membership did not offer priority purchase of the Switch 2, it does have several great benefits. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Don't get scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be helpful that you inform customers that in order to get the full benefit of the membership you have to have the Best Buy credit card. I was scammed out of $50 rebate because I didn't buy the merchandise with your credit card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! There are additional benefits available when making purchases with your My Best Buy Credit Card or My Best Buy Visa Card. You can review the rewards here: https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032&ref=212&loc=Citi_Credit_Card&ds_rl=1268658&gad_source=1&gclid=EAIaIQobChMIxsemp5LHhAMVujbUAR2HXQTEEAAYASAAEgI2EPD_BwE&gclsrc=aw.ds. For additional support with your My Best Buy Plus™ membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Also, when I tried to redeem my free Apple TV+, it failed. Called customer service and was told someone would get back to me within 48 hours. It's been 5 weeks now. I won't be renewing
No, I would not recommend this to a friendVery bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. I ordered a mobile and got a broken phone. No support from anyone.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting a product damaged in shipping can be difficult. I can certainly understand that not feeling supported can be difficult. You can certainly reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far, my return period hasn't been extended, smh.
No, I would not recommend this to a friendDon't buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the "deals" were the original prices on Amazon. I thought they would be more competitive, but the random mark ups and "discounts" were not worth the extra money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .ChaseB! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd gladly provide you with details specific to your membership.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into this and I do not want it. I should have said no but I didn’t fully understand.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your feedback. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also reach us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. Thanks!
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was a waste of money. I requested an adjustment on a tv I purchased. The price dropped $200 and when I asked for an adjustment it was turned down. I will cancel my membership and not purchase anything else from Best Buy.
No, I would not recommend this to a friendThey steal your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was useless and they charged me $49 a year later without me choosing to renew it. I even canceled the day before it was set to renew and still got charged.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Derek! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Merrilyn Eastham
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understood when I signed up for this that I would be getting special information on sales and special events. I have heard nothing and do not feel like it was significant.
No, I would not recommend this to a friendBad business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even know what a Best Buy plus membership is. Somehow I’m paying a fortune for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it was free I didn’t want it I was told I had to get it and I would get a refund, I did month later but had an expiration and I had to chase a certain amount. Lies
No, I would not recommend this to a friendMembership has not been useful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. Best Buy committed to issuing a gift card because it made a sales error and it's been MONTHS and I have not received the gift card. Very frustrating and nobody seems to be able to assist to bring this matter to a conclusion.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership didnt really bring me any value. Definitely did not get my money's worth.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Spencer! Thank you for taking time to leave a review. We are sad to hear that you were unable to take advantage of all of the benefits. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Scamed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased nothing from you, my email address was falsely used by some other party.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that your account was fraudulent. We would be happy to look into this issue and assist. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I will not recommend this service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am simply horrified by my experience. I had numerous contacts and the service is beyond what my worse expectations were. After signing up, my subscription was mysteriously cancelled. I did not request this and had to go back to the store to have it reinstated.
No, I would not recommend this to a friendNo worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought buying this would give us exclusive deals on interest I would like, so far waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for being a My Best Buy Plus™ member and leaving your review. While your membership does provide access to exclusive sale, it also provides so much more. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the concept is great, however the execution of the program is horrendous. The online Geek Squad help is useless at best, on issues other than the most basic needs. There is always a wait to get help, sometimes over 40 minutes.
No, I would not recommend this to a friend