Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Shell game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tricked into buying membership. Cost me approximately $50 to save $50
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Sounds like you were offered a discount that came with My Best Buy Plus membership that also provides you other benefits that you can check out online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support please reach out to us on any of our Social Media Profiles for help Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Ok if you keep close track of rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do give you great rewards for signing up. But if you are not keeping track you will lose them. They send plenty of emails to advertiser specials, see emails to let you know your rewards are going to expire. Will not be renewing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Emails do get sent when protection is expiring, and account would renew, although these can be checked online if you login to your Best Buy account. Please reach out if you have more questions to address your concerns at Facebook Best Buy Support, X (formerly Twitter) @BestBuySupport, (888)237-8289, or online chat. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Has more information on benefits you have that you can check.
Pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is too Pricey for the things it offers to the members
No, I would not recommend this to a friendNickel & Dime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy said he’d put on my screen protector for free as part of the membership when I went back to have it done. I was told I didn’t have the right level of membership and it would cost me $50. What a bunch of BS.
No, I would not recommend this to a friendMembership fee scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a scam to me. I was told I would get the $50 fee back if I purchased the extended warranty on my tv, which I did but the membership was not refunded to me.
No, I would not recommend this to a friendReturned Washer Pick Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has no dispensers for detergent nor softener!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Some machines can have different setups for detergent and softener. Please reach out to us for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Worst membership in the history of retail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing this membership is about is allowing you 59 days to make a return. It's another reason to charge someone a fee to have the ability to get their money back for an additional 46 days...It simply retail malpractice aka a corporate money grab!!!
No, I would not recommend this to a friendScam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started the annual plan in July. Charged for another full year in January. This program is a scam!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MelissaS! We appreciate your feedback, and I do understand your concern about automatic renewal occurring before the expected date. This is not the type of surprise we'd want for our valued customers. For a full disclosure of the Terms associated with your My Best Buy Plus account, please visit https://www.bestbuy.com/memberships. You're also welcome to connect with Best Buy through social media. You can find our support teams on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention this is in regards to your My Best Buy review for additional support. For phone support, please call (888) BEST-BUY or (888) 237-8289. Any of our support teams would be more than happy to review your account history, including the recent renewal charge.
I hate membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only got it to return item after 1 month time limit. I hated having to pay to have that option. Cancelled soon after. Best Buy will not be my go to place to purchase.
No, I would not recommend this to a friendBummed out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was suppose to receive a $50 gift card with the purchase of the membership and have not received- therefore was lied to and tricked into purchasing something uncessary.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Kellie,
Thank you for taking the time to share your experience with us. I understand how frustrating it must be to feel misled regarding the $50 gift card that was supposed to accompany your membership. Your feelings are completely valid, and we want to ensure you receive the benefits you were promised.
I would be more than happy to look into this issue for you and help clarify what happened. Please connect with us by sending a private message on one of our social media platforms. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.
We’re here to assist you and look forward to resolving this matter!
Best regards,
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value. Not clear how to use the service. Not helpful. Just another profit center for Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, TomM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Our memberships are designed with everyday customers in mind, and we have different tiers to ensure that you find the right one for you. There are some great benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Bestbuy Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Bestbuy scam. Signed up for membership. I was told I could cancel auto renew anytime. So I canceled the auto membership renew and they canceled my membership. Multiple calls to fix. They told me to buy another 1 year membership and be charged again.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Charlie! It's concerning to hear about your experience managing your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more about your experience and provide any assistance.
Don’t Use it enough to have one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Utilized during an Appliance purchase but otherwise Don’t use it and it auto renewed! Frustrating.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sarah! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. It’s just like… meh. I mean, what was I expecting? The chance to buy a switch 2? Meh.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, AdamR! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. While I understand that you may have been looking to secure a Nintendo Switch 2, please note that this item is currently sold out. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Did NOT get promotional certificate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me I am supposed to get my promotional Certificate after 20 days of signing up. It been over 30 days. I did not see $25 promotion discount. All lies.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We can understand that a promotion possibly not applying correctly can be difficult. We would be glad to look into your concern for you. Please contact us on X @BestBuy or Facebook Best Buy for assistance with looking into your concern. Thanks, ^Tommy
We are disappointed so far with our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on my $100.00 certificate reward. I did receive my $50.00 and $90.00 one’s but not the $100.00 one.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your review. We're sorry to hear your membership hasn't performed as expected. For more information and assistance with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. For more direct support, you can also reach us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Plus Buy review. Thank you!
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it. Benefits were minimal, and it auto-renewed when I thought I cancelled it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Tony! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling your membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thank you!
A lot of promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of promises, purchased item. If it goes on sale within a month or 2. Buyer receives discount. You'll call and nothing will be done , forced to call over and over again till the discount is invalid due to time. Jome
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Price Match concerns can be difficult and we understand that not knowing which deals are available for you to take advantage of can be difficult. Please visit our Price Match Guarantee police online https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 and you can also check out your membership benefits at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman told us he would keep track to see if our TV was on sale for a lower price and he never contacted us, although he assured us it would go on sale cheaper
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was free with one of my purchases and still feel like I didn’t get any value out of it. Most discounts are on items I don’t want and the discounts are a bit of a let down. I can’t imagine myself paying for this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.