Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42084 reviews
(42,084 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was free with one of my purchases and still feel like I didn’t get any value out of it. Most discounts are on items I don’t want and the discounts are a bit of a let down. I can’t imagine myself paying for this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money I did not take advantage of being a member because I don't buy electronics often
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the expense, don't use the service enough to make it worth it, nonrefundable.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, LINDSAYS! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Please note that the membership is refundable. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No benefit to this membership. In addition to the notebook computer that I purchased, the Microsoft Office application was unable to load.....again. This is the second time that I purchased this from BestBuy and will never do so again. I'll go direct.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Lance! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your purchase, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Rated 1 out of 5 stars
WAS NOT WORTH THE PRICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.QUIT SHOPPING NEVER ANY HELP ALWAYS THE RUN AROUND AND ALWAYS TRYING TO SELL WHAT I DONT WANT
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Be careful not to just “trust” the managers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only purchased due to a very manipulative sales manager.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Scott! Thank you for sharing your review of your My Best Buy Plus membership. We understand how challenging it is when customer service doesn't meet your expectations. At Best Buy, we strive to create positive experiences and ensure our customers feel welcome and appreciated. If you need further support, please feel free to reach out to us on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus review. Thank you!
Rated 1 out of 5 stars
Worth the money?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite many sale events, our product was never listed. Seems like a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, EricM. Thank you for taking the time to leave us feedback on the My Best Buy Plus™ membership. We strive to offer deals for a variety of customer interests, and I am certain you will be able to find value in your membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Our team would love the opportunity to work with you on any of the following platforms if you require assistance or have any questions or comments: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like it. ////:::::://////////////////////:::
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Karen! We are saddened to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall poor quality merchandise and sales service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Dislike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike the fact that you need to purchase a membership to have a return window of 60 days. I guess having the Best Buy Credit Card isn’t enough to keep that perk. I only recommend it because of the 60 day return policy
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero communication on any level, only once contacted and that’s about this silly survey.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with the lack of membership communication. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not a lot of value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not getting value out of it - bought it for a large purchase a while ago, but will likely cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeremy! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
A Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman said I would need the membership to get price reduction when item I purchased went on sale again. It never did and I wasted my money buying the membership.
No, I would not recommend this to a friendRated 2 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can find the same deals on online nothing to buy
No, I would not recommend this to a friendRated 1 out of 5 stars
One large discount was nice, but nothing since
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good discount when I first signed up on a large purchase I made, but no discount offered on the next purchase I contemplated. Not sure what other benefits this provides.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The membership deals vary per item, as it's not a discount on every purchase. To find out more about the exclusive member deals, feel free to visit www.bestbuy.com/plus or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 1 out of 5 stars
More money for nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the membership benefits are in direct negative impact to any card benefits. Things do not stack like they explain when you get the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Melissa! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Didnt really see the point.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havently used the savings at all. Nothing really advertised i wanted to by. Pretty much got a free 50 bucks to bestbuy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Dafreshone. We greatly appreciate your feedback, but we want you to be confident in your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with explaining the perks, kindly reach out to us via social media. We welcome the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Felt scammy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to get a smaller size of my Oura ring. I wasn't able to exchange without being a member
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Rated 1 out of 5 stars
Read the fine print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I would receive a $50 gift certificate to use after Nove 28 after spending more than $500 on a TV. I received it on Nov 30 and then in fine print it said it needed to be used by Dec 12, less than 2 weeks after receiving the certificate.
No, I would not recommend this to a friendRated 1 out of 5 stars
I'm thinking this was a waste...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not at all clear what the purpose of this is. I was told I would get discounts on some items, but I can find no place that tells me what items qualify, and I've not seen any evidence that things I've bought recently qualified.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership has many benefits that include exclusive member sales and events, free 2-day shipping, and a 60-day return period, among others. You can find more information about My Best Buy Plus at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
