Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
NOT SIGNIFICANT ENOUGH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good deals prices are .10 off purchase price from shopping somewhere else. NOT SIGNIFICANT ENOUGH TO BUY A MEMBERSHIP.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ShaunteJ! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. There are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you have any questions, please reach out to us on social media. We would love the opportunity to chat with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot justify the cost of this membership for me. Unless you are purchasing the items that receive the discount, it does not offer savings. I believe it could be helpful to some, but just not me. I think they could improve it.
No, I would not recommend this to a friendCancel Membership Impossible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Website is hard to use. It is not user friendly at all. Trying to get membership information is impossible, The sales pitch of cancel membership at aby time is not true.
No, I would not recommend this to a friendRequested cancelation, but was charged anyway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled this one month before it was supposed to be renewed and my account was charge anyway
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. I can understand expecting your cancellation to be completed smoothly. If you need support, please reach out to us via social media. Our team would be happy to look into this closer and work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. They tricked me into renewing my membership through clickbait style links.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Camo. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Membership doesn't save me on purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prices are no better than Target for Legos. I bought 2 lego kits, supposedly cheaper for members, and it turns our they were the same price as Target. I could have saved even more using my Red card at Target.
No, I would not recommend this to a friendBad deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was no help to me over my text or the call back I was suppose to get over the shake down and door scrach your contact installer and the 60 dollars l had to give them but the guys from geek squad were great
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told the tv we were purchasing would definitely go down in price which did not happen
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there Maurice! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Too difficult to unsubscribe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly advise you not to subscribe. Once subscribed, it is very difficult to unsubscribe.
No, I would not recommend this to a friendNot what I was told
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Told I can bring it back within 60 days. Called less that a month bc washing machine cracked on the bottom. States no washing machines available in the ENTIRE USA. Told me I now have to call the manufacturer to exchange or return it.
No, I would not recommend this to a friendBarely used.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Most of the "deals" are things that are way off from what I want/need. Packing the items once ordered takes Best Buy days, then it takes FedEx a week to deliver, and to the wrong address no less.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for sharing your concern on items being shipped to the incorrect address and delays in shipping speed. We would be glad to look into your concerns if you have current problems please contact us on X @BestBuy or Facebook Best Buy chat for assistance with products, services or experience with Best Buy within the US.
I wish I'd never joined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading and deceptive practices. Avoid if you prefer truthfulness in companies you work with
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Damon. I can definitely understand wanting accurate information when signing up for a My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
deceptive practice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.some how I was signed up for this Plus membership with out my knowing I was signing up for it. A swales rep got a bit over zealous whe4n checking me out. Better training and not allowing deceptive practices to be used that will cost customers money.
No, I would not recommend this to a friendBest Buy Plus Rewards Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership isn't worth the value. If you're not buying high-dollar items, you are not saving that much. The deals that they offer, are items for impulse buying. Items you don't really need unless you're spending money.
No, I would not recommend this to a friendThink twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, didn't help us at all. Wanted extra fees since we were in the process of moving. Product was no longer a good fit for us.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Premium plus membership is a big lie!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought ZFlip7, Premium Plus, return denied after a month!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Eduardo! I can definitely understand wanting to make full use of our Return & Exchange Policy: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. 60-day return and exchange period on “most products,” as indicated in our Returns and Exchanges Policy. All other terms and conditions of our Returns and Exchanges Policy apply, including, for example, the 14-day return period on activatable devices (select carriers may have a longer return period). Excludes Best Buy Marketplace™ products. See BestBuy.com/Returns for complete terms and conditions.
Discounts weren't available for my purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find it useful and would not want to purchase again. Most things that I bought did not have savings available. If what you purchased covered membership price then it might be worth getting
No, I would not recommend this to a friendBad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get into account. Attempts to reset password get no response. Worst app i have ever seen
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DouglasL! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to accessing your My Best Buy account, and we would be happy to look into this closer to get this resolved. To get started, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Laptop delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery service. Took way too freaking long.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We know it's important to quickly receive your order, especially when it's a laptop. While there are a lot of factors that influence a delivery date, we'd like to look into your experience and provide any support. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. Never incentivzed to pick bb over amazon. Poor user interface Should have clear login hub of all ive bought, sratus daye, time, warranty info. Return info. Upgrades, sales. Make me want to visit sote and use membership.
No, I would not recommend this to a friend