Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
I wish I'd never joined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading and deceptive practices. Avoid if you prefer truthfulness in companies you work with
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Damon. I can definitely understand wanting accurate information when signing up for a My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
deceptive practice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.some how I was signed up for this Plus membership with out my knowing I was signing up for it. A swales rep got a bit over zealous whe4n checking me out. Better training and not allowing deceptive practices to be used that will cost customers money.
No, I would not recommend this to a friendBest Buy Plus Rewards Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership isn't worth the value. If you're not buying high-dollar items, you are not saving that much. The deals that they offer, are items for impulse buying. Items you don't really need unless you're spending money.
No, I would not recommend this to a friendThink twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, didn't help us at all. Wanted extra fees since we were in the process of moving. Product was no longer a good fit for us.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Premium plus membership is a big lie!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought ZFlip7, Premium Plus, return denied after a month!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Eduardo! I can definitely understand wanting to make full use of our Return & Exchange Policy: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. 60-day return and exchange period on “most products,” as indicated in our Returns and Exchanges Policy. All other terms and conditions of our Returns and Exchanges Policy apply, including, for example, the 14-day return period on activatable devices (select carriers may have a longer return period). Excludes Best Buy Marketplace™ products. See BestBuy.com/Returns for complete terms and conditions.
Discounts weren't available for my purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find it useful and would not want to purchase again. Most things that I bought did not have savings available. If what you purchased covered membership price then it might be worth getting
No, I would not recommend this to a friendBad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get into account. Attempts to reset password get no response. Worst app i have ever seen
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DouglasL! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to accessing your My Best Buy account, and we would be happy to look into this closer to get this resolved. To get started, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Laptop delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery service. Took way too freaking long.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We know it's important to quickly receive your order, especially when it's a laptop. While there are a lot of factors that influence a delivery date, we'd like to look into your experience and provide any support. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. Never incentivzed to pick bb over amazon. Poor user interface Should have clear login hub of all ive bought, sratus daye, time, warranty info. Return info. Upgrades, sales. Make me want to visit sote and use membership.
No, I would not recommend this to a friendOne more way to suck money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a junk plan to sap money out of your customers it should be free
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Our different membership plans include the free My Best Buy, $49.99 My Best Buy Plus or the $179.99 My Best Buy Total memberships that you can check out online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 If you would need support please reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for further support.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really see what benefits I get. It seems like I get less point from purchases. The sales aren’t very good. To me, the membership is a waste. Don’t even bother.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings, VincentA! Having a My Best Buy Plus™ membership allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. We are saddened to hear that you are dissatisfied with the benefits that come with being a member and would be happy to assist with your concerns. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Unsatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s dumb to have I’m cancelling the membership I should have never signed up. Best Buy’s has the absolute WORST customer service in the entire world. They lie to you they are rude they don’t return calls absolutely horrible!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you need assistance with a purchase or order, please feel free to reach out to us on Facebook, Twitter, or Instagram, and we'd be happy to help.
Stolen money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never ORDER DONT GET MONEY OF MY ACOUNT Don’t stole’s
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was as worthless subscription that I got charged for a second time after cancelling it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Anthony! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best Buy Plus not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The exclusive sales were ehh. Usually things I never really need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership has many benefits that can be viewed online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . There is also the My Best Buy Total membership that provides everything the My Best Buy Plus membership offers and more. You can always reach out to us if you have any concerns that aren't covered by the benefits overview provided on any of our Social Media Profiles. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy
not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after signing up for this to buy a big ticket item, I have had no reason to make any more purchases here. Either the prices are not competitive or not available.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PastorEd! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. Our support team is also happy to assist. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Don’t do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this membership has had no value. I was told it would save me money on my recent purchase and get me access to deals via email. Neither of those has been true.
No, I would not recommend this to a friendNot pleasant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to receive $50 gift card back in October which I never did. Asked the store and they said I need to contact BB directly. Last thing I want is chase another company for my membership benefits. Will likely cancel it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review! Please reach out to us and call (888) BEST-BUY or (888) 237-8289 to discuss your experience. If you would rather not reach out by phone, you can contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Mislead by workers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers completely miss lead me about this deal in order to get me to purchase it. Because I was mislead I chose to no longer give my business to Best Buy and have not used this membership. Waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed to hear that you had a negative experience in our store. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), so we can assist and document your feedback?
Would not subscribe again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bonus Certificates don’t reissue if an order gets cancelled
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Rewards Certificates issued from your purchased with the Best Buy Credit Card get reissued. Promotional certificates are a one time use certificate and are not reissued upon a return or cancellation. You can keep them active by exchanging your item to use it on something else you would like. If you have questions or concerns please reach out to us on any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)