Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Where are the actual benefits?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benefits lacking. It doesn't seem like the membership is as rich as the free version Best Buy used to offer. I only signed up as they were offering a buy 2 get 1 free on Switch games but will not be renewing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that some promotional values offered with the My Best Buy Plus membership may be overlooked, like the buy 2 get 1 free on Switch games you mentioned. Please view all benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You may also reach out to us for assistance on X @BestBuy or Facebook Best Buy chat for assistance with questions on products, services or experiences with Best Buy within the US.
Did not apply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not apply for this and did not know until my card showed the membership and a charge.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Robert! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Paid subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a in-store promo Didnt reflex that my account was membership for nearly 8 months. Saw 0 benifits of having a paid subscription. Never recieced promo credit
No, I would not recommend this to a friendUnconsented sign up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was signed up for this without my consent when i made an in store purchase and was caheged for it. Didnt realize till i was charged the membership fee a year later.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .KellieL! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).We'd love to take a look into this further.
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased at all - I was sold Best Buy Plus membership by being told the unit I wanted would be instock and shipped immediately if I joined. This was not the case.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We never want our customers to have this kind of experience. Please know 2-day shipping not available in all areas, and there are limitations that may apply. You can read more here: https://www.bestbuy.com/memberships. It's important you are provided accurate information. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience. Or you may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We would be happy to assist with your concerns and look into the specifics of your purchase.
BestBuy isn't as good as it used to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told it was totally free, then I received a bill & was told it would be an annual charge, they didn't even set up my new Samsung S23 properly. I now have to go back & have it redone. BestBuy is going to the dogs & lying about prices & services
No, I would not recommend this to a friendNot happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was tricked into getting this membership....I was told it was a one time charge to transfer data....NOT HAPPY!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, KaidenM. This is far from the kind of feedback that we strive to hear. We want you to be aware of the many benefits of your membership and to be confident in your purchase. Here is a link with more details on our membership perks: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, kindly reach out to us on any of the following social media platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Lie to customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a joke! No one at the store or corporate office care about a bad experience in the store
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Confusing billing & questionable value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very displeased with the billing process. I also questioned cost vs. value
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is an annually renewing membership, and is billed as such. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Poor promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheated by the sales guy at Best buy in selling the membership on the basis of expected price reduction within a month for the laptop we bought
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi,
I can understand that expecting deals that can't be guaranteed can be difficult. We would be glad to assist you with looking for the best deal we can if you would like to reach out to us for assistance on X @BestBuy or Facebook Best Buy chat.
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got this membership because it was included with a purchase. I would never pay for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Bdogg! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Limited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough value for me. The incentives and/or discounts are on items that don't interest me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting your review and would like you to know more about your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
David
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has offered no benefit. Please cancel the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly see all the benefits of your My Best Buy Plus membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You can reach out to us on any of our Social Media Profiles for support in cancelling your membership if you would like. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not a fan of Best Buy. Should have never bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan of Best Buy. Prices seem high, and the people who work there are pushy. I will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, GaryH! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear about your experience in our local store. If you require additional support, or have any questions for us, please reach out to us via social media. Our team is available to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Not a great value or service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised quick notifications of new items and this has yet to happen. Not a great value will probably return this weekend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We thank you for taking the time to leave a review for us here regarding your My Best Buy Plus™ membership. Your membership includes exclusive member prices on thousands of items, and access to sales, events and products. Here is link with more details on the benefits: https://www.bestbuy.com/memberships. If you require additional support, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what I bought. Apparently I have a membership. Understood it is my problem.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you were unaware of purchasing My Best Buy Plus™. Here are a few benefits of the program, free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Do not want this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT want or need this membership. Somehow my credit card was automatically deducted and now it is impossible to get the charges reversed. How did this happen?
No, I would not recommend this to a friendMisled by cashier to join membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was buying a laptop. The cashier said if I joined the best buy membership, I would get a 50 credit to apply to a future purchase. I joined, but never got the credit. The point is the credit was to offset the membership fee. Very dishonorable.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! It's concerning to hear you never received a credit you were informed about when signing up for your My Best Buy Plus™ membership. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Don't trust best buy if you already have a rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 rewards accounts and they were merged. The wrong one is on my email. I have spent over a month trying to get it straightened out so I can access. I have opened 3 different cases and at least 7 calls to no avail
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! We appreciate you posting about your experience, although we hate to hear about your merge issue and account situation. We encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our social media support team would love the chance to assist.
Bring back credit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You used to give x% credit back. That is not true anymore. Very bad. Not worth it anymore.
No, I would not recommend this to a friend