Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Limited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough value for me. The incentives and/or discounts are on items that don't interest me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting your review and would like you to know more about your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
David
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has offered no benefit. Please cancel the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly see all the benefits of your My Best Buy Plus membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You can reach out to us on any of our Social Media Profiles for support in cancelling your membership if you would like. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not a fan of Best Buy. Should have never bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan of Best Buy. Prices seem high, and the people who work there are pushy. I will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, GaryH! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear about your experience in our local store. If you require additional support, or have any questions for us, please reach out to us via social media. Our team is available to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Not a great value or service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised quick notifications of new items and this has yet to happen. Not a great value will probably return this weekend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We thank you for taking the time to leave a review for us here regarding your My Best Buy Plus™ membership. Your membership includes exclusive member prices on thousands of items, and access to sales, events and products. Here is link with more details on the benefits: https://www.bestbuy.com/memberships. If you require additional support, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what I bought. Apparently I have a membership. Understood it is my problem.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you were unaware of purchasing My Best Buy Plus™. Here are a few benefits of the program, free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Do not want this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT want or need this membership. Somehow my credit card was automatically deducted and now it is impossible to get the charges reversed. How did this happen?
No, I would not recommend this to a friendMisled by cashier to join membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was buying a laptop. The cashier said if I joined the best buy membership, I would get a 50 credit to apply to a future purchase. I joined, but never got the credit. The point is the credit was to offset the membership fee. Very dishonorable.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! It's concerning to hear you never received a credit you were informed about when signing up for your My Best Buy Plus™ membership. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Don't trust best buy if you already have a rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 rewards accounts and they were merged. The wrong one is on my email. I have spent over a month trying to get it straightened out so I can access. I have opened 3 different cases and at least 7 calls to no avail
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! We appreciate you posting about your experience, although we hate to hear about your merge issue and account situation. We encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our social media support team would love the chance to assist.
Bring back credit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You used to give x% credit back. That is not true anymore. Very bad. Not worth it anymore.
No, I would not recommend this to a friendTOO MANY EMAILS!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize a membership would conflict me with one or two emails every week. Maybe I did not realize what I was getting into. A once a week email, or twice a month email, would be fine; but not 7-29 a week!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We have various sales going on throughout the month, and we want to make sure you are getting your moneys worth on the My Best Buy Plus membership. We send emails when we have deals going on and our deals and sales can change multiple times a week, hence why we send potentially multiple emails a week. You should be able to scroll to the bottom of the email and change your email preferences, if you would like.
Only worth it if you are frequent purchaser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough value for the price. This used to be a free service when you were a frequent purchaser. It's a shame it's now a paid service.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a member. I arrived at the store. Great guys at door. Could not get waited on at all. Walked out.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Janis! Thanks for reaching out to provide your feedback. We are saddened to hear that you were unable to get assistance in our store. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told I would get a 75 dollar gc only to find out I have to spend 250 to get each 25. Total scam signup.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your My Best Buy Plus membership review. Your My Best Buy Plus membership offers great perks such as free 2-day shipping and exclusive prices on many items. While I am unsure what gift cards you are referring to, we'd be happy to look into your feedback further. Feel free to reach out to us at (888) BEST-BUY or (888) 237-8289 for additional support. Thanks!
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is fine. I returned an appliance over a week ago and no one canceled the credit card charge and now I have to wait 7-10 more days for a refund
No, I would not recommend this to a friendyou ever get the lowest price at the end of day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to search to see if I paid more then when I do its late so it is not worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ridiculous that on your drop items as soon as the timer says 0 the product is sold out.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I found no value in this membership and never found meaningful way to use it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, AngeliqueR. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Good Laptop at the given price. But Too Heavy to c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop at the given price. But Too Heavy to carry
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We appreciate you taking the time to leave a review, and understand the frustration when your item does not meet your expectations. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist.
Notice not Provided
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't notified of the annual renewal so we had time to cancel if we chose to do so.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting the renewal notification can be difficult. You can certainly have the plan cancelled or if the payment failed change the payment method if you would like. Please reach out for support to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Got signed up fraudulently, a pain to remove.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fraudelent sign-up by someone else, and it was a pain to get it reversed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Kel1! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is certainly a concerning statement. If you still need support with cancelling the membership, please reach out to us via social media. Our team would be happy to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!