Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42086 reviews
(42,086 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
How to drive a mediocre brand to bankruptcy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So we go from a free membership that gives cash back to a paid membership that offers no cash rebates. For a brand that is struggling with retail stores. What brilliant soul came up with this idea.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pay More, Expect Less- BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of rewarding my insane spending habits on tech, you make me pay for the honor. Hey best buy, look at my spending before this change and after. Notice a difference? My wallet does oto. Microcenter is now best friend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont advertise something you cant provide
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a one star review because of delays delivering my PS5. Dont claim to do 2 day deliveries because you use a trash service like OnTrac.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your order, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
I found tv on sale and was not given back all of $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with the saving when I found the tv I wanted. I was refused the $200 I should have back and I was told because I was given a gift card of $100. I think I should have be paid another $100 not happy and will not sign up again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed to hear that you are not enjoying your My Best Buy Plus membership. When the price goes down on a product I purchased and I'm within the price match period, I want to make sure I get the cheaper price. Please reach out to us on Facebook, Twitter, or Instagram, and we'd be happy to take a look at this and see what we can do to help.
Rated 1 out of 5 stars
Not worth the $50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership isn't worth it for the savings or other perks unless you really shop at bestbuy and want 2 day shipping or etc.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SusanV. Thanks for leaving a review for us regarding the My Best Buy Plus™ membership. I am disappointed to hear that you are not finding the value in our membership. There are some great perks to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, kindly reach out to us via social media. We are available to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talked into by the salesperson. Used scare tactics to purchase.really did not need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, JackG. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not evident what its value is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it as it was unclear what its value was. I was never sent promotions or information that would stimulate me to use it. I wouldn’t get it again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand what it gave me. I feel like I purchased it for no reason at all
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
One thing ruins it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a cheaper price on a remote start system only to have my appointment cancelled twice (or the system not updating) not to mention missing parts required for the installation that the store did NOT have in stock.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible.
Rated 1 out of 5 stars
wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it and it was overpriced to begin with!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We understand that finding the right membership can be a personal decision, and what works for one person might not work for another. We truly believe the My Best Buy Plus membership offers a lot of great value, and we'd be happy to walk you through the many benefits it provides. You can see them online at www.bestbuy.com, or feel free to give us a call at (888) BEST-BUY or (888) 237-8289.
Rated 1 out of 5 stars
I only purchased to save money on TV no additional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership hasn't added any value other than, saving more than the membership cost when buying a TV. Otherwise it hasn't provided any deals or any additional savings on any products that I want to buy, and I have to remember to cancel it later!
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible waste of money, website impossible to use, staff in vestal Lacks knowledge yet talks a good line of fertilizer. I’ll never renew this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, EdwardA! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your installation, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
Get more junk mail!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another "free membership" to remember to cancel before it is no longer free.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Howard! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Confusing benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had confusing answers from different employees as to what I get for this membership. Since I can't get answers I'd have to say it really isn't worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership really doesn’t give any major benefits or great values that are available to the general public. The only reason I got this membership was to get 24 month financing. I am going to cancel the membership soon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Marc! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Best Buy membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see no benefit to this membership. I was coerced into joining.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many of our Benefits are available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would like to cancel your membership or need any other support please reach out to any of our Social Media Profiles below for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Nothing to say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say Please cancel this membership. I don't need it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .When I have a membership I definitely like make sure I am getting the most out of it. A great explanation of the benefits offered by your My Best Buy Plus membership can be found at the following link https://www.bestbuy.com/memberships. Please feel free to reach out to us on one of the platforms below if require additional support. Please mention that you are reaching out in regards to your My Best Buy review.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
No Value for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found no value in this membership. I was not able to take advantage of any member deals.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Elizabeth! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Nothing I’ve purchased has dropped in price for to collect any money back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
What a hustle!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt forced into this thing that will auto renew and I don't know how to easily cancel it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
