Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used my membership once. I was told the purchase I made at the time I got the membership would drop in price and I would need the membership to get the money back. The item never dropped in price. Wasted my money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Mathew! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership, including price matching within your extended return window. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Membership never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not access or manage my subscription. The membership was not a value to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Bait and switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told i was getting a deal by signing up, no benefit at all, they just lowered the price of the product and then added the membership fee. Not a good business practice, very disappointed
No, I would not recommend this to a friendnot enough perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it in my opinion. i cancelled right away
No, I would not recommend this to a friendNot worth for being a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a notebook and would like to send back to OEM for repair. Best Buy needs to charge $85 for just sending back my notebook to OEM. This is not acceptable.
No, I would not recommend this to a friendHated the exp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled my membership Worst customer service!! No communication.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having a rough experience can be bad on many levels. We would be glad to notate any complaints you may have if you would like to reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
What a waste of money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could rate you lower than 1 star I would!!!!!!!
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used the membership, I don't see a lot of value in it, I will not be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jason! It's essential to fully leverage the benefits with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
No no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to ask for a refund on the membership subscription.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with canceling your membership can be difficult. Please reach out for support on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
What is going on?!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the membership and expected a $50 store credit, but it has disappeared from my account. no one at best buy is willing to help me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Julia! We appreciate your review, although it's concerning to hear about this and that you feel that you're missing a credit that you were supposed to receive. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the membership for almost a year and because I had it logged under a diff phone number I could not get my perks without signing up and paying all over again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Audrey! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Junk program
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many restrictions for the price. almost feels like a cheap version of Prime
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, jessejames! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete rip off, nearly fraudulent. Was oversold on something that automatically renews.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Andrew! Thanks for taking time to leave you review, although we are sad to hear that you are unhappy with the membership. We would love to hear how we can created a better experience for you both online and in the store. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
5090 liars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the 5090 and they didn’t give me one. So I just lost 50 bucks over nothing!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although we are saddened to hear that you were unable to purchase the graphics card you needed. You are welcome to reach out to us and return the membership if you feel you no longer need it but here are some advantages of the membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally useless membership, no benefits and total scam.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I completely understand the concern regarding the perception of not receiving benefits from our paid membership plans. To assist you, I have included a link below that outlines our My Best Buy Memberships and details the advantages associated with each membership tier.
https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285&ref=212&loc=14862829561&utm_source=google&utm_medium=cpc&utm_campaign=14862829561&gclsrc=aw.ds&gad_source=1&gad_campaignid=14862829561&gbraid=0AAAAAD-ORIhBpttrA8FANDqjj0dfJQtN-&gclid=EAIaIQobChMIr6P_zYWujwMVuZpaBR3ANiBeEAAYASAAEgLbCfD_BwE
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased the Plus membership expecting a fast response and treatment but after I’ve received the new fridge , with a damaged door , I was scheduled for the geek response over almost a month ! What do I pay the plus membership ?!?
No, I would not recommend this to a friendNEVER PAY MEMBERSHIP TO NOT GET A DISCOUNT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT RECEIVING ANY DISCOUNT ON MY PURCHASES WHY THEN PAY A MEMBERSHIP FEE???????
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you taking time out of your day to leave a review. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Telephone customer service is not helping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to have my memberships merged. I’ve called five weeks in a row, still not able to order anything online. I have $70 in points that I’m not able to use. They will expire in two weeks.
No, I would not recommend this to a friendNot worth it -- didn't even know I was signed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue what this does and why I am signed up for it. I also feel like the Best Buy card has a high interest rate. I do get endless emails from Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings, EileenJ! At times membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd be happy to go over the specifics of when you signed up.
No purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told with this membership I could get discounted prices for the items I was purchasing when they went on sale for Christmas. Ther was never no deal
No, I would not recommend this to a friend