Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worse company to do business . if you have an issue forget about it ever getting fixed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Helen! We appreciate your review, although it's concerning to hear you ran into an issue recently and didn't get the support you needed. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Restrictions and cost should be told up front.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First purchase doesn't qualify. Cost $49 a yr. NG.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Your My Best Buy Plus - Yearly Membership provides you with many benefits starting from your first purchase, such as free 2-day shipping on many purchases, an extended 60-day return window, and exclusive members pricing on select items. We would love to partner with you and look further into these concerns. Please contact us via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Watch out scam artist alert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sale person didn’t ask me or explain to me til I got home look into my receipt by then I want to cancel I have to call such a hassle. All I said SCAM Artist
No, I would not recommend this to a friendI hate this so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to purchase this by the store associate after they sold me an open box product that wasn’t marked properly.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We canceled ours as soon as we were notified it had auto-renewed. We couldn’t find any reason to have the membership, or any instance when we might use it.
No, I would not recommend this to a friendNot so happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not appreciate the sneaky up sell on the Membership and additional Warranty, or the attempt to give me a Credit Card. Will avoid Best Buy in future.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, John! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Worst scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A scam… literally a scam. Don’t get it. I was forced into it to return an item
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there MariaG! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal value. Fortunately no cost to me for the first year. I plan to cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Mike. We want you to find value in your purchase and to be aware of the various benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. For your convenience, here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out to us via social media. We would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged my credit card without my permission. Your customer team is horrible no help at all. I had to call multiple times to get the issue resolved.
No, I would not recommend this to a friendI want my money back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I could get my money back but I did not you too $9.73 so I was told was not true and I’m very disappointed and that I believe I should receive the $$9.73 but you can do it
No, I would not recommend this to a friendPlus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what it means for me. I just know I got billed for it with no real explanation of what it does. I just bought a printer and car radio. I didn’t see any discounts on either or an explanation of what it did for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you taking the time to reach out, Gary. There are tons of exclusive perks that are included in your My Best Buy Plus Membership. Be sure to take a look at all we have to offer you at https://www.bestbuy.com/plus. If you have any additional questions, please do not hesitate to reach out to us at (888) BEST-BUY or (888) 237-8289, or via social media. Have a great day!
I don’t think I was given any kind of service so I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store on Youree Drive and the greeter was nice but the guy selling the phones was seemingly not interested in selling me one so I left and bought two new Apple iPhone 15s at another store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that not having the purchase experience that you expected can be difficult. We would be glad to help look into this experience if you would like to reach out to us at our website chat, Facebook Best Buy Support, X @BestBuySupport, (888)237-8289, or in store with management.
WE WERE ENROLLED WITHOUT OUR KNOWLEDGE OR CONSENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did not request this membership, were never told that it would be charged to our account, and we cancelled same as soon as we knew that we have unknowingly been enrolled in this membership. We had and have no use for this memberhip.
No, I would not recommend this to a friendA useless membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into this plan which I don't want. When I try to cancel it online I get "There is a problem, contact Best Buy". Of course they make it as difficult as possible to cancel the plan.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that having a plan you no longer like can be difficult. Please reach out to us on X @BestBuy or Facebook Best Buy chat to assist you with cancelling any plans you still have active.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy with our customer experience. And the program we have called multiple times and have not recieved our refund that was promised by the sales assistant! $86. And change is not a small thing to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Larry! We appreciate you posting about your experience, although this is far from what we expect for our customers. We want to make sure your feedback is recorded and you receive any credits promised to you. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with this, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
scam discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.conned into signing up for this with a pushing sales person that rushed me through the check out process without explaining things.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, KevinM! We are disappointed to hear that you were not provided enough details regarding the benefits of the My Best Buy Plus™ Membership during your purchase. At times, membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. Please know that this information can be found https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams are happy to answer any questions you may have. When reaching out, be sure to mention that you're responding to your "My Best Buy Review".
ANNOYIING PLEASE STOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DID NOT SIGN UP FOR BEST BUY PLUS AND WANT TO STOP RECEIVING THESE ANNOYING EMAILS
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Charles! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
No stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not helpful. I have tried to cancel and yet keep getting billed. I want it cancelled.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Poor Value. More of a gimmick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like the option of free installation even if I had to pay more for membership
No, I would not recommend this to a friendnot useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found not useful member for 2 years and not used a single time also ads are annoying
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.