Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Worthless membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worthless. It doesn’t cover what you need. I just want to cancel it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Bobby! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Not seen much benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not seen much benefit but I love shopping at Best Buy. Please show me how to cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I hate Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never recommend Best Buy to anyone in fact just the opposite. My experience so far has been a nightmare!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, AutumnW. Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We are disappointed to hear about your experience, and would love the opportunity to help. If this is related to your membership, please note that there are some great benefits to it, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you require assistance on another matter, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t found any benefit to this membership. My experience with our local Best Buy store was less than positive so will not be renewing this membership.
No, I would not recommend this to a friendSlipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed that the Best Buy membership does NOT give me the features I thought it did. Free geek squad, longer warranty, longer time on returns . Free shipping etc. not as good as it used to be!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Disappointed in Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These services that have to be purchased used to be free with use of the Best Buy credit card. It is disappointing that BB tacks on this fee. I used this card almost monthly and now I am not sure to continue to do so.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for your feedback. We are always looking for insight from our members to help us determine what benefits and perks they may value most. As we are always evaluating and updating offers, we encourage you to check out www.bestbuy.com/memberships often.
Horrible experience at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to trade in headphones. The manager said I had to schedule an appointment to do that, which is not listed on any of the information from Best Buy. Complete waste of time; I will not be renewing my membership.
No, I would not recommend this to a friendBAIT AND SWITCH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined the membership program for 2 reasons: buy 2 games, get 1 free and 69 day returns. Found out that BB took away the primary benefit without warning and I couldn’t be more mad! Seriously shady business practices. Do not subscribe!
No, I would not recommend this to a friendWhat?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A few yr ago, BB supplied a defective modem. I struggled over time to understand.
No, I would not recommend this to a friendToo expensive for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I would set up an appointment with geek squad, they weren’t too helpful
No, I would not recommend this to a friendWould not buy ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it and automatic charge following year that had to call and cancel
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal discount options and I paid for membership but did not get a prorated refund nor get to keep the membership when I tried to cancel
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Unwanted Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't request a membership , was done without my knowledge and permission.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, RicardoM. This is far from the feedback that we strive to hear. We want you to be confident and aware of your purchase, and to know about all the great benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not valued
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provided no value. Was a push for the discount I received. I will not be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What benefits does this have for me? None, it seems. Wish I knew how to cancel it.
No, I would not recommend this to a friendNever use it. No value for loyal customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers little to no value for loyal customers. No special discounts, for example.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, BrettK. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
I dont see the benefit of this new rewards program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the old rewards program where I actually saw some benefit. I pay a lot of $$ for this one and don't really see any benefit. The employees say were getting better deals with it but I'm still paying a lot of money for it.
No, I would not recommend this to a friendPrice matching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A promised price match was not refunded, membership is not worth the price
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Zsolt! I can fully understand the desire for the best value overall when using our Price Match Guarantee: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. Note, any price match attempt would need to meet the criteria detailed on this page, and also be through a valid qualified competitor: https://www.bestbuy.com/site/price-match-guarantee/qualified-competitors/pcmcat1693426756861.c?id=pcmcat1693426756861. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
THINKING OF CANCELLING IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SERVICE HORRIBLE ON LAST PHONE CALL REGARDING NEST CAMERAS
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with products purchased and service options can be difficult. Please reach out to us on any of our Social Media Profiles for help with any concerns you have on products, services, or experiences with Best Buy within the US Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Memebership has no value so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see no benefit. Best Buy gets $50.00 for really doing nothing. I was an Elite member for 20 years. I bought everything from Best Buy. Other than extending the return time buy a few weeks I have not seen a good reason to have it. I will not renew it.
No, I would not recommend this to a friend