Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal discount options and I paid for membership but did not get a prorated refund nor get to keep the membership when I tried to cancel
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Unwanted Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't request a membership , was done without my knowledge and permission.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, RicardoM. This is far from the feedback that we strive to hear. We want you to be confident and aware of your purchase, and to know about all the great benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not valued
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provided no value. Was a push for the discount I received. I will not be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What benefits does this have for me? None, it seems. Wish I knew how to cancel it.
No, I would not recommend this to a friendNever use it. No value for loyal customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers little to no value for loyal customers. No special discounts, for example.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, BrettK. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
I dont see the benefit of this new rewards program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the old rewards program where I actually saw some benefit. I pay a lot of $$ for this one and don't really see any benefit. The employees say were getting better deals with it but I'm still paying a lot of money for it.
No, I would not recommend this to a friendPrice matching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A promised price match was not refunded, membership is not worth the price
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Zsolt! I can fully understand the desire for the best value overall when using our Price Match Guarantee: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. Note, any price match attempt would need to meet the criteria detailed on this page, and also be through a valid qualified competitor: https://www.bestbuy.com/site/price-match-guarantee/qualified-competitors/pcmcat1693426756861.c?id=pcmcat1693426756861. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
THINKING OF CANCELLING IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SERVICE HORRIBLE ON LAST PHONE CALL REGARDING NEST CAMERAS
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with products purchased and service options can be difficult. Please reach out to us on any of our Social Media Profiles for help with any concerns you have on products, services, or experiences with Best Buy within the US Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Memebership has no value so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see no benefit. Best Buy gets $50.00 for really doing nothing. I was an Elite member for 20 years. I bought everything from Best Buy. Other than extending the return time buy a few weeks I have not seen a good reason to have it. I will not renew it.
No, I would not recommend this to a friendScammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Was signed up for this without being told so when i bought a computer. Immediately canceled.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, DevonB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. You should be aware of what you are signing up for, so we are disappointed to hear that this may not have been the case. So that we can look into this closer and properly document this, please reach out to us via social media. Our team would be happy to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. For your reference, here is a link with more details on our memberships: https://www.bestbuy.com/memberships.
You have to pay more to extend your return window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. You can still find the same products cheaper elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RobertTeeBuilder! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that our standard return period is 15 days. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought laptop to geek squad because of damages. Was told geek squad will not repair under current Best Buy membership warranty. Scam. Will not repurchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi HannahG,
Thank you for being a My Best Buy Plus member and for sharing your feedback with us. I’d love to look into this repair issue for you and see how we can assist. Please reach out to us through a private message on one of our social media platforms listed below, and kindly include your full name, phone number, and email. Also, mention that this is in regards to your My Best Buy review. Our support team is eager to help.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!
Best regards,
Very little value out of it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value with this subscription. The discounts are hit and miss and usually on items that don’t add value and not buy enough to see value in other aspects
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No saving No perks not based on items you buy or can relate to a waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Very upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up and was promised a promotional 50$ reward for signing up and I got nothing When I called best buy they said this promotion never exsisted
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thanks for taking the time to share this review, although are saddened to hear you were misinformed about a promotion. We would like to learn more and see how we can help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is really no reason to get this unless you’re buying a major appliance. Their member sales are horrible and this membership is not worth it.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless, they do not care about their customers. Lies about the products and no value for customer time and money.
No, I would not recommend this to a friendI see no real value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty I have no idea how this helps me Although my experience with Best Buy has been good
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Chris! Thanks for reaching out and providing feedback about your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Not fond of Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This place is a last resort in a pinch only. They don't have half stars yet.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RobertG! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We are disappointed to hear that you feel this way. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Too expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, not worth the perks it offers. Add more perks or lower price
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DavidG! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Please note that we offer 3 membership tiers, with different benefits and price points. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!