Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42086 reviews
(42,086 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
But why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the benefit to buy it. Not sure why I even purchased it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MelindaV! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Duped by best buy sales team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was canceled by best but and so ahd have the membership with it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Momtv! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Got screwed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was snuck into my purchase, and did not realize it until I got home. I was told it was free, but was charged $50 to my credit card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Robert! We're certainly concerned to hear about this, as we know it's important for our customers to be aware of what they're purchasing, and we take situations like this seriously. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Didn’t had what i paid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received what i have paid for I bought a laptop and after getting the laptop by sometime it had discount but i didn’t get the price match
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The took mines away for no reason and not give a full explanation on why
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kehindel! We're sorry to hear you've had difficulty with your annual renewal. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
used once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really seeing any advantages here. The incentive for me to join was a price break on a laptop. Would I just randomly purchase a best buy plus memebership ? no, for me I cant justify the cost.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never wanted it. It was put on my bill without my knowledge.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Purchasing My Best Buy Plus membership without your knowledge can be difficult. We do have various steps when it is being purchased in store like verifying you agree with the plan, swiping your card for the automatic renewals and the breakdown of items being purchased presented on the screen. Please reach out to us if you have any concerns you would like us to further investigate on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
Useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do anything, not worth buying. Review must be over 50 characters.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, WinterWinner! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. This is far from the perception that we want our members to have. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Trying to find what value there is in it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much value in it. The benefits do not seem to justify the cost, for me. Will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jimmy! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Bad customer services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience about installation process Never recommend for appliances
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! I can absolutely understand the desire for your appliance installation to proceed as planned. It's very important that you receive the assistance from us that you need. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not seem to be a value to me. store closed and new one not open yet
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Louise! I can definitely understand wanting to get the most value with your My Best Buy Plus™ membership and wanting a Best Buy local to you to find that value. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not buyer friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is ok, but you can't use the $50 that was offered towards your bill and it expires shorter than a month from when we got the email.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never had a chance to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see the value in it yet, as I've never used it or knew how to apply it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not seeing the value for your My Best Buy Plus membership can be difficult. We have all benefits for this and our other memberships available online so that you can choose what best fits you. Please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or reach out to us on any of our Social Media Profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
currently not worth it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was giving a discount on pokemon trading cards. It didn't honor a price on a big purchase and costumer service didn't help before or after getting the item delivered. It just ended up being a huge waste of time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Citi best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst credit card ever. Had a fraudulent transaction that seems impossible to get reversed. It’s a citi card but it’s still Best Buy in my eyes as well.
No, I would not recommend this to a friendRated 1 out of 5 stars
Haven’t experienced membership benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t derived any value from it (yet). As i recall, i signed up when i purchased a phone, just in case i need help. Like an insurance policy, it costs you whether or not you ever need it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Caroline! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
High Pressure Tactics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman wouldn’t stop pushing the membership, should have walked out then.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Mark! We appreciate you leaving your review. While the benefits of our My Best Buy Plus™ membership are great, we never want you to feel pressure to purchase. We would love to document your concern and assist in any way possible. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Forced membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like a scam. Membership just to extend warranties and get “discounts”.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Worthless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Card would not activate on line. Had to call tech support. Very rude and not helpful. I will just pay if this one purchase and never use Best Buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value at all. I forgot to cancel last year, absolutely will cancel this year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Susan! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
