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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42086 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1933 Showing 38,641-38,660 of 42,077 reviews
  • Rated 1 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I fill the membership has been a waste of money. I have not purchased/found anything that I need that I have been able to use my discount on.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No store near me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No store near me in Jonesboro Arkansas. Never used membership. I wasted my money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Pamela! Thank you for taking the time to leave your review. We are sad to hear that there isn't a local store near you. Our website and app are very convenient, if you would like to purchase with your membership. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not a fan of paying for this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great of a value in my opinion. Other retailers are typically running sales on the same things i have been interested in. I won't renew this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi MikeH,

      Thank you for being a My Best Buy member and for sharing your feedback. I’d be happy to report this feedback on a corporate level for you today. Please connect with us through a private message on one of the platforms below. Kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/BestBuy

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I don’t recommend the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly don’t recommend… I pay this membership to get good deals, offers etc… And it’s horrible, the same thing without membership. You just get money in your pocket. It’s not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We rarely ever use it. As we don't purchase a lot of items. Maybe one every 3-5 years or more. I thought we would get member prices but we don't. So I don't really see the point of having it,

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Sheila! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    DROPPED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped this membership part way through, as it was NOT what I needed.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, KarenJ! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    don’t buy the protection plan Warranty is a better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated Too many hided fees Too complicated to request service Year limitation claims 2 a year not good! Extras fees to pay not worth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good luck getting coupons to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't login or get a hold of anyone to redeem coupons and they expired too quick

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, MatthewD! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to your My Best Buy account, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves no purpose. Nobody let me know the significance of what it even does. A family member bought the same tv and got the same deal without this membership. 10/10 do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the membership is the same as the cost of the product so it’s just a wash. Deals never change. Black Friday deals are the same as the normal deals and employees will lie and say it’s the best deal.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't seen anything for best buy plus to purchase, or to review. I don't know wether to recommend this purchase, I'll live it for other customers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont bother!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it unless you are spending thousands of dollars in a years time

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review of your My Best Buy Plus™ membership. We are sorry to hear that you have not been able to take advantage of your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not sure I can use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I’ll be able to use this service due to physical limitations

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, JoanB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to discuss this with you and offer you the support you need if you have physical limitations on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I never go there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge my credit card for a membership that I didn’t know was chargeable!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you were unaware of the autorenewal charge. If you would like to cancel your membership, feel free to call call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    e mail to death

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    endless e mails. pain in the buzoka and the rebate was for future purchases not off the top

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, DavidC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I can understand wanting to control the amount of emails you receive regarding the membership. This can be fixed by visiting the "Manage Communications" account setting in the Best Buy app or website. From here, you can control what you receive emails for, and adjust it accordingly. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I don't see the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership to save 100 dollars on a laptop. I soon will be cancelling as it provides very little value beyond my original purchase. Most of the exclusive member deals aren't even good and I do not use the Geek Squad often if ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy the Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A scam. I bought a membership hoping to simplify my busy life and cover the electronics I've purchased at Best Buy, but when it came time for warranty coverage, they hid behind small print and excuses. Absolutely will not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Member Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the same day as a TV. Supposed to be a 60 day return window. I look online at my purchase and it's not showing a 60 day window. Also, tried to activate a promo but I received an error message. Starting to think I wasted 50 bucks.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! We appreciate your review, although it's concerning to hear you had a poor experience recently with your TV return and a promo. I know how important it is to be able to utilize perks with your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Lawyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is not a great value. The benefits are not useful to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Discouraged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation my cooktop and downdraft has been very discouraging. I do not know what is going on with installation because of lack communication.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We understand how important it is to know the details surrounding your installation. We would like to have a member of our team take a closer look. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, and phone number in your message. Thanks! BBY-ExBrand_Totaltech