Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
BestBuy does not keep their delivery dates.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Promises fast delivery, but always delays.. late shipping, late delivery. The optimistic promised date just slips out from the order. There's no advantage to be had here. It's not Amazon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We do our best to ensure on-time delivery, but I do know it can be disappointing when an expectation is set and not met. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Unfortunately I fell for the sales pitch at my last purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
I hate my membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had zero benefits from this membership and want to cancel it immediately.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, GregD! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we want to hear. We want you to be aware of the many benefits of your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please send us a private message on social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
no value or benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i don't see any value in it and no benefits with the membership
No, I would not recommend this to a friendDrop credit card and membership because of poor ex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this membership! Was not explained to us at time of original purchase! Was not easy to “exit” membership. Paid an additional year!
No, I would not recommend this to a friendGood at first, but went downhill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly took away the buy two get one free switch deal with no warning, despite advertising it as an everyday deal. I went from only getting my games here to now never buying games. Will not be renewing.
No, I would not recommend this to a friendPrice match not honored
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like that price match guarantee did not apply to same product but different color because the model numbers were not the same.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Useless membership?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with a Black Friday gift, and so far it's been completely useless. I get an extended return period, but thats hardly worth 50 bucks... I shop at Best Buy frequently, and I haven't found any real benefits yet.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough benefits for the cost or the benefits are not clearly communicated.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RonM! As a My Best Buy Plus™ member, you do get access to exclusive Member Only Pricing. There are a couple of ways to take advantage of this benefit. The simplest way to see the most deals is by visiting https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. When doing so, be sure to scroll all the way to the bottom as there will be pages currently showing over 2,000 member only prices. If you'd like notifications of products that peak your interest, you can simply update the notification preferences in your account. If you need assistance on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out.
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Will be cancelling. Didn't find any "Deals" that benefitted me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
disappointing setup of new Iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it took over two hours to set up a new iphone and all data was not transferred
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .RobertP! It can be troublesome to discover that not all your data transferred to the new device. You can call call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need/
Bring back old rewards program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the old bestbuy rewards program. It was way better and didn't cost anything. We had elite plus status based upon our spending. We don't use bestbuy nearly as often since.
No, I would not recommend this to a friendLike the tv, but not thmembership and credit card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got nothing for it so far. I’m also waiting for the $150 adjustment in the purchase price of my tv to kick in. The salesman promised me that would happen if I signed up for a credit card. Nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Susan. Please feel free to reach out to us at (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to look further into this for you and assist!
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.forced to buy it to get some value out of a returned item that stopped working after 4 days.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Dawn! Thank you for sharing your feedback with us on your My Best Buy Plus membership. It's incredibly disappointing when a product doesn't work as expected, and the return process doesn't go smoothly. While our My Best Buy Plus membership does offer an extended return window, it's not required to complete a return with in the allowed 15 day return window. For further support, please reach out to us on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport and mention this is regarding your My Best Buy Plus review. Thanks!
Added to purchase without consent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a pen and for some reason this was added to my purchase. When I noticed after I purchased my item I called right away but they couldn't cancel and return my money. Still need guidance how I can cancel and get my money back.
No, I would not recommend this to a friendmy BestBuy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not found value from this membership. It was advertised to include free shipping which has generally not been available on my purchases.
No, I would not recommend this to a friendPushy Sale People
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want the "plus" membership. Sales person kept reaching over the counter to answer questions on the "customer screen"
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had this kind of interaction at checkout. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used and it auto-renewed without warning. Trying to see how to cancel.
No, I would not recommend this to a friendToo expensive for so little
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely see no benefit for this plan- have not saved enough to have value
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. The My Best Buy Plus™ membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. Our goal is always to provide value and enhance the overall shopping experience for our members, and we're genuinely sorry to hear your membership hasn't ben a good fit for you. For membership assistance, please reach out to our dedicated customer service team at (888) BEST-BUY or (888) 237-8289. You can also connect with us via Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thanks!
Force to purchase for a return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt forced into getting this membership so I could return an item that was not defective. It was a watch that I gave as a gift and the user did not know how to operate it. A technician could have walked her through it.
No, I would not recommend this to a friend