Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42086 reviews
(42,086 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Best Buy's downward spiral continues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales advertised through the membership rarely justify the cost of the membership. I originally signed up to take advantage of a deal, but I think I might've utilized it once or twice since.
No, I would not recommend this to a friendRated 1 out of 5 stars
Was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership started out great. Then over time the rules and restrictions and a co pay? So I canceled it after having it for a years.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DennisT! We appreciate your review, although it's concerning to hear you had a poor experience recently with our membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find enough benefits at best buy, i didn't use my membership enough so, it is not for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Bad business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lost a full day waiting to get my microwave for the installation,nobody came .No call,horrible experience.Next day i return the appliances to Best Buy.Terrible customer service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shrevport best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont think the shreveport have a clue. Dont see any value with the membership
No, I would not recommend this to a friendRated 1 out of 5 stars
i dont use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont use it,I moved and have no use for it, i have all the electronics i need
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it at all. Only got it because it saved me $ on appliance removal.
No, I would not recommend this to a friendRated 1 out of 5 stars
Was it worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't seen any benefits yet, so as of this time, the cost was not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Jose M
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing good about this one. I bought this one, but I do not see any benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
Not a genuine purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was tricked into purchasing this by the sales assistant helping me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, RuxanaJ! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not one more dollare of mine will be spent there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find no value in this membership and frankly, i will never buy anything ever again from Best Buy, not one single dollar. All over a $50 rebate that nobody seems interested in giving me that i was promised.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancel membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not sign up for this membership. Cancel it if you think I did.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
I got nothing from this membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't a good experience. I didn’t get anything from it! No renewal for now.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Alex! Thank you for taking time out of your day to leave your feedback. We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
They lied about the first membership bill.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They said it’d be cheaper for the first year, they lied and charged full membership price but honestly no going back now. Going to be getting a few things on here, it’s nice to have free shipping.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lãng phí tiền
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tôi nhận thấy rất lãng phí tiền khi đăng ký tư cách thành viên best buy. Nó không mang lại lợi ích gì hấp dẫn hơn khiến tôi phải bỏ thêm tiền hàng năm để có sở hữu tư cách thành viên đó!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see any difference I didn’t get any special
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many discounts may be available to customer with and without My Best Buy Plus. You can certainly reach out for any questions on promotions you believe you should have gotten that you haven't at any of our Social Media Profiles (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for further support.
Rated 1 out of 5 stars
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined for explicitly for Nvidia GeForce RTX 50 series drops and updates. Have had neither, do not recommend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, AlfredoA! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products like the Nvidia GeForce RTX 50 series. These items are currently out of stock. I would advise you to continue checking our website for more details on inventory or future drops. For more details on the additional benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, or had any further questions, please reach out to us via social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I have to pay close to $200 just to keep a membership I never use…
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jane! Thanks for being a My Best Buy Plus™ member and leaving your feedback. This membership should not be close to $200 to renew. We would love to look into this and assist. . We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Waste Of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it when compared to other memberships I’ve paid for. Save your money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JohnC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with managing the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Horrible customer service from India call center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called to get help with an $8000 order absxwas hubg up on. Never called back
No, I would not recommend this to a friend
