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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42086 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1935 Showing 38,681-38,700 of 42,077 reviews
  • Rated 1 out of 5 stars

    Best Buy's downward spiral continues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales advertised through the membership rarely justify the cost of the membership. I originally signed up to take advantage of a deal, but I think I might've utilized it once or twice since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership started out great. Then over time the rules and restrictions and a co pay? So I canceled it after having it for a years.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, DennisT! We appreciate your review, although it's concerning to hear you had a poor experience recently with our membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't find enough benefits at best buy, i didn't use my membership enough so, it is not for me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Bad business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost a full day waiting to get my microwave for the installation,nobody came .No call,horrible experience.Next day i return the appliances to Best Buy.Terrible customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shrevport best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont think the shreveport have a clue. Dont see any value with the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i dont use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont use it,I moved and have no use for it, i have all the electronics i need

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it at all. Only got it because it saved me $ on appliance removal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't seen any benefits yet, so as of this time, the cost was not worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Jose M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing good about this one. I bought this one, but I do not see any benefit.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not a genuine purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tricked into purchasing this by the sales assistant helping me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, RuxanaJ! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not one more dollare of mine will be spent there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find no value in this membership and frankly, i will never buy anything ever again from Best Buy, not one single dollar. All over a $50 rebate that nobody seems interested in giving me that i was promised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not sign up for this membership. Cancel it if you think I did.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I got nothing from this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't a good experience. I didn’t get anything from it! No renewal for now.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Alex! Thank you for taking time out of your day to leave your feedback. We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    They lied about the first membership bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it’d be cheaper for the first year, they lied and charged full membership price but honestly no going back now. Going to be getting a few things on here, it’s nice to have free shipping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lãng phí tiền

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tôi nhận thấy rất lãng phí tiền khi đăng ký tư cách thành viên best buy. Nó không mang lại lợi ích gì hấp dẫn hơn khiến tôi phải bỏ thêm tiền hàng năm để có sở hữu tư cách thành viên đó!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see any difference I didn’t get any special

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Many discounts may be available to customer with and without My Best Buy Plus. You can certainly reach out for any questions on promotions you believe you should have gotten that you haven't at any of our Social Media Profiles (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for further support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined for explicitly for Nvidia GeForce RTX 50 series drops and updates. Have had neither, do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, AlfredoA! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products like the Nvidia GeForce RTX 50 series. These items are currently out of stock. I would advise you to continue checking our website for more details on inventory or future drops. For more details on the additional benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, or had any further questions, please reach out to us via social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I have to pay close to $200 just to keep a membership I never use…

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Jane! Thanks for being a My Best Buy Plus™ member and leaving your feedback. This membership should not be close to $200 to renew. We would love to look into this and assist. . We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste Of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it when compared to other memberships I’ve paid for. Save your money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, JohnC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with managing the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Horrible customer service from India call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to get help with an $8000 order absxwas hubg up on. Never called back

    No, I would not recommend this to a friend