Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Terrible customer service canceled service with or
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon trying to cancel the membership I cannot receive a refund even though it was requested almost instantly. I am out 50 dollars and support has been unhelpful. It has been 15 days and no one can give me a refund or a legitimate update on my order.
No, I would not recommend this to a friendAnother stupid subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It used to be enough to spend a couple grand a year and get the same perks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Evan! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
This should be free, the value is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far it seems to be mostly a waste of money, the mybestbuy rewards program has gotten steadily worse over the last few years and I doubt that I will renew after the first year
No, I would not recommend this to a friendWhat a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a scam pay money to supposedly get a discount. Reminds me of harbor freight. Definitely discourages me from continuing to shop here. It’s like a shake down but now I’m just shopping elsewhere.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rewards have to be used in 30 days not worth the hassle
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership is a yearly membership as it can help cover purchases you do all year. I can understand that not having purchase benefits for 30 days can be inconvenient. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth paying for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy got rid of or is getting rid of the only incentives that I bought the program (Buy 2 Get 1 Switch games, and movies). I had issue with an order and the customer service was horrible. Will cancel before it renews next year
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless subscription I cancelled after realizing there’s no benefit, only to get charged another $50
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Tom! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your membership hasn't performed as expected. We understand memberships aren't a fit for everyone, and we'd be happy to assist you in exploring the specific benefits that are included. For more information and support with managing your membership, call (888) BEST-BUY or visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Membership for what?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I don't even know what you are talking about, I guess it's pretty bad.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
We Don’t love it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get nothing for being a member. Previously as platinum member I used to get rewarded points and cash back. Now all I get is longer time for returns
No, I would not recommend this to a friendWouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to renew this program because I don’t really see the benefit of paying additional if I don’t get any extra perks as to not having it.
No, I would not recommend this to a friendRidiculous waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I requested a price match multiple times throughout multiple sales and they ignored my requests and would not send confirmation emails during these requests. then sales support cannot help so you get no price match.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Andrew. We appreciate you sharing your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would love the chance to look into your situation and see what is possible. Please reach out to us at (888) BEST-BUY, or through our social media platforms for additional assistance.
Think agagin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has no value. Salesman was terrific, but I should of thought more.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MaryS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There is great value to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not Worth it…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say, I have not found any benefit in being a member of this service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see no benefit to this membership and feel like it is a waste of my money.
No, I would not recommend this to a friendtricked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was tricked into buying it I was to get a $50 discount on an open box purchase instead of the discount the salesperson added the membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Todd! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No Honor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Had a tv that broke during the 55 days and would not honor it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, WilliamH! With a My Best Buy Plus™ Membership, you get to take advantage of an extended 60-day return period. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Jen bien
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never signed up for this...cancel it. Why did you charge me without consent
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Dave! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Membership not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just think there should be a bit more then the small things we get
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Exclusive Discounts are difficult to define from the regular discounts. And savings are not any better than elsewhere. Coverage sent apply to all purchases.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this does nothing for me was manipulated into signing. noe benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.