Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42086 reviews
(42,086 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure of the value, prices don’t seem to be cheaper or discounted
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Best Buy Plus Membership not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the hassle of dealing with best buy logistics department.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Shaun! I can fully get wanting a hassle-free experience with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor items. Workers don’t know what compatible to my Mac mini.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello and thanks for taking the time to leave a review. We understand the frustration when you feel we have not met your expectations. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Mislead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not even sure of what this is. I was told that this was geek squad and an extended warranty but I actually have a membership that I have no idea what the perks are. Looks like I get special offers or something and no geek squad?
No, I would not recommend this to a friendRated 1 out of 5 stars
I can’t login my online account even I’m a members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t log in my online account and no one can help the system always said that something wrong with my account, I don’t know why I paid my money and don’t get anything with the bestbuy membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jordan! We appreciate your review, although it's concerning to hear you are having issues accessing your account. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss this, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
No military discount?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No military discount from Best Buy, very disappointing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Best Buy does appreciate our Military and we do offer great deals and options to all of our customers. If you would like support with any questions or concerns on products, services, or experiences please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your paying to get not ads basically will not renew if i could i would like my money back
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
V
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value gained for the cost. Extremely small amount of available doscounts
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
Did not know I even had it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did nothing for me Didn’t know I even had it Anther worthless puchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kelli! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not worth anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of no value. I was lied to about how I would notified of price reductions.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, Best Buy. I did not experience any great value from this membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do not know how much i pay for this or what i get it seems cost just go up on all the stuff i used to get with my geek squad which is what this used to be i think
No, I would not recommend this to a friendRated 1 out of 5 stars
Card late fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t buy anything there any more, Did not know the anti virus was annual.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after an unexpected charge due to the annual renewal of your antivirus. We would be happy to review this further with you. Please feel free to contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy review" in your message.
Rated 1 out of 5 stars
Was told it was $10 but was charged $50.00!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the membership was $10 annually and I was charged $50 - no value to me I will be canceling before it renews and $50 for what???? nothing so far - will be cancelling
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you may have not received accurate information about membership fees. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No true value to this membership. It says it comes with deals and what not but truly I can get everything cheaper on Amazon without a membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Always hate trial memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it and will be canceling it. Always hate when they give you a Year's membership for free and then you've got to remember to cancel it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Don't trust verbal statements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative misrepresented the program stating I was getting 60 days free. That was not true. If I discontinue membership I just lose my money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cheryll! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A pain to cancel only worth if you shop there frequently
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have been able to get the assistance you've needed when it came time to end your plan. We'd love to connect with you directly and make sure you get the help you need. Please feel free to contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it, was told i can cancel it so it wouldnt auto renew and it would still be available until the end of its subscription term. Turns out it just cancels it flat out and you can't even get a refund lol
No, I would not recommend this to a friendRated 1 out of 5 stars
Never use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get nothing out of this - don't care about it. Didn't even want to sign up - saved $50 or so on a $1000 purchase - who gives a rodents rear end --- now I get endless spam emails from Best Buy
No, I would not recommend this to a friend
