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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42086 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1937 Showing 38,721-38,740 of 42,077 reviews
  • Rated 1 out of 5 stars

    Don’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of the value, prices don’t seem to be cheaper or discounted

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Best Buy Plus Membership not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hassle of dealing with best buy logistics department.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Shaun! I can fully get wanting a hassle-free experience with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor items. Workers don’t know what compatible to my Mac mini.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello and thanks for taking the time to leave a review. We understand the frustration when you feel we have not met your expectations. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Mislead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not even sure of what this is. I was told that this was geek squad and an extended warranty but I actually have a membership that I have no idea what the perks are. Looks like I get special offers or something and no geek squad?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can’t login my online account even I’m a members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t log in my online account and no one can help the system always said that something wrong with my account, I don’t know why I paid my money and don’t get anything with the bestbuy membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jordan! We appreciate your review, although it's concerning to hear you are having issues accessing your account. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss this, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No military discount?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No military discount from Best Buy, very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Best Buy does appreciate our Military and we do offer great deals and options to all of our customers. If you would like support with any questions or concerns on products, services, or experiences please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your paying to get not ads basically will not renew if i could i would like my money back

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value gained for the cost. Extremely small amount of available doscounts

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Did not know I even had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did nothing for me Didn’t know I even had it Anther worthless puchase

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Kelli! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of no value. I was lied to about how I would notified of price reductions.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, Best Buy. I did not experience any great value from this membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do not know how much i pay for this or what i get it seems cost just go up on all the stuff i used to get with my geek squad which is what this used to be i think

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Card late fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy anything there any more, Did not know the anti virus was annual.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We absolutely understand how you are feeling after an unexpected charge due to the annual renewal of your antivirus. We would be happy to review this further with you. Please feel free to contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy review" in your message. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Was told it was $10 but was charged $50.00!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the membership was $10 annually and I was charged $50 - no value to me I will be canceling before it renews and $50 for what???? nothing so far - will be cancelling

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you may have not received accurate information about membership fees. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No true value to this membership. It says it comes with deals and what not but truly I can get everything cheaper on Amazon without a membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always hate trial memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it and will be canceling it. Always hate when they give you a Year's membership for free and then you've got to remember to cancel it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don't trust verbal statements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative misrepresented the program stating I was getting 60 days free. That was not true. If I discontinue membership I just lose my money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Cheryll! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pain to cancel only worth if you shop there frequently

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are saddened to hear that you have been able to get the assistance you've needed when it came time to end your plan. We'd love to connect with you directly and make sure you get the help you need. Please feel free to contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to use it, was told i can cancel it so it wouldnt auto renew and it would still be available until the end of its subscription term. Turns out it just cancels it flat out and you can't even get a refund lol

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get nothing out of this - don't care about it. Didn't even want to sign up - saved $50 or so on a $1000 purchase - who gives a rodents rear end --- now I get endless spam emails from Best Buy

    No, I would not recommend this to a friend