Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do not know how much i pay for this or what i get it seems cost just go up on all the stuff i used to get with my geek squad which is what this used to be i think
No, I would not recommend this to a friendCard late fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t buy anything there any more, Did not know the anti virus was annual.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after an unexpected charge due to the annual renewal of your antivirus. We would be happy to review this further with you. Please feel free to contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy review" in your message.
Was told it was $10 but was charged $50.00!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the membership was $10 annually and I was charged $50 - no value to me I will be canceling before it renews and $50 for what???? nothing so far - will be cancelling
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you may have not received accurate information about membership fees. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No true value to this membership. It says it comes with deals and what not but truly I can get everything cheaper on Amazon without a membership.
No, I would not recommend this to a friendAlways hate trial memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it and will be canceling it. Always hate when they give you a Year's membership for free and then you've got to remember to cancel it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Don't trust verbal statements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative misrepresented the program stating I was getting 60 days free. That was not true. If I discontinue membership I just lose my money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cheryll! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A pain to cancel only worth if you shop there frequently
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have been able to get the assistance you've needed when it came time to end your plan. We'd love to connect with you directly and make sure you get the help you need. Please feel free to contact our team by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it, was told i can cancel it so it wouldnt auto renew and it would still be available until the end of its subscription term. Turns out it just cancels it flat out and you can't even get a refund lol
No, I would not recommend this to a friendNever use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get nothing out of this - don't care about it. Didn't even want to sign up - saved $50 or so on a $1000 purchase - who gives a rodents rear end --- now I get endless spam emails from Best Buy
No, I would not recommend this to a friendNo real opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't use this since I purchased the refrigerator so I have no opinion of it. And to be honest, I'm really not certain why I have this. I will check with store and will probably cancel this today.
No, I would not recommend this to a friendCancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don’t think this membership is worth it. I haven’t used it since I signed up for it. I want to cancel my membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there!
Thank you for reaching out and sharing your thoughts about the membership. I completely understand that if you haven’t had the opportunity to use it, it might not feel like the right fit for you.
We’d be happy to assist you with canceling your membership and ensure the process is smooth for you. Please connect with us through a private message on one of the following social media platforms:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy Plus membership so we can assist you promptly.
We hope to hear from you soon and help with this request.
Best regards,
not of use for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is probably good for young people that buy a lot, but we only buy from best buy once every several years. It is just a waste of money for us so we will cancel as soon as possible.
No, I would not recommend this to a friendCheaper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can include more benefits, dont spend too much to get much use out of the membership. Or should be way more cheaper
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you being a My Best Buy Plus™ member. It's important that you take advantage of the many benefits of being a member. On top of the extended 60-day return period for most products, being a My Best Buy Plus™ member includes access to thousands of exclusive deals that can be found https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Membership also includes free subscriptions which can be found https://www.bestbuy.com/site/promo/member-subscriptions. For more information on the perks of being a member, we encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review.
Horrible experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Will be canceling my membership, credit card and recent purchase. I will never give Best Buy another dollar.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MatthewH! We appreciate you sharing your experience as well as being a My Best Buy Plus™ member. We aim to provide the best service possible and are saddened to hear that you were not provided exemplary service as a member. Our Support Team would be happy to investigate your concerns. You may connect with Best Buy by visiting Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review.
Best Buy disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not a great value! As I was preparing to get new appliances at Chrisrmas time, TotalTech took away the free install & haul away. I am now shopping Lowe's & Home Depot for appliances. Great move, Best Buy!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings, which still come in handy during Christmas time. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Don’t get the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it unfortunately. The deals are so minimal that you’d have to spend a fortune to get your original 50$ investment back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
skip it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worthless membership if u dont stop @ best buy all the time foreverything.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking time to leave your review, although we are sad to hear that you were unable to take advantage of all your My Best Buy Plus™ membership provides. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it . When I bought my iPad I got it but never used it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
CANCELLED MEMBERSHIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was cancelled. Charge for renewal had been processed without notice.
No, I would not recommend this to a friendWill not review my Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rude and irresponsible sales person, very bad shopping experience overall.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi David! Thank you for your review of your My Best Buy Plus membership. Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. Feel free to give us a call at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!