Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless and useless for me. The rep tricked me into signing up for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .PaulP! Membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. We know it is important to understand the value. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd love to look into this further and help with any questions you may have about your membership. When reaching out, be sure to mention that you are responding to your "My Best Buy Review".
One-off use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the membership because of a discount on one product. However, since then, I have regularly checked and there is no real price advantage for other items. At the moment, I won't be renewing past the first year.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money and pointless. Best Buy is not what they used to be.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Wasn’t what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until I find out I couldn’t price match but that was a mistake by the sales person at the store lying to get me to sign up
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi QuinteB,
Thank you for taking the time to share your feedback. I can understand how upsetting it must have been to feel misled regarding the price match policy, especially when signing up with the expectation of receiving accurate information. This is certainly not the experience we want for our customers, and I’d like the opportunity to address this situation further.
Please connect with us through a private message on one of our social media platforms so we can better understand what happened and work to assist you. You can reach us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to assist.
We hope to hear from you soon and look forward to helping resolve this issue.
Thank you,
It was not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real value. It was not useful. I did not receive any type of benefits
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Simy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Kinda useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership did not help in buying a GPU in 2025 or a Nintendo Switch 2.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Charlie! Thanks for your review of your My Best Buy Plus membership. We're sorry your My Best Buy Plus membership experience wasn't what you hoped. We're happy to help you find benefits that fit. For questions or concerns, please feel free to give us a call at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much savings with the membership. Other stores have similar deals with no annual fee.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your review. We're sorry to hear your My Best Buy Plus membership hasn't met your expectations. We understand that memberships aren't the right choice for everyone, and we want to ensure you're aware of all the benefits included. We'd be happy to help you understand the specific benefits of your membership and address any concerns including cancellation. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having scanning difficulties. Poor support in seeking resolution.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with your printer. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not so practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many products are eligible for purchase through the Plus membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sebas. Thanks for sharing your experience with us. We know how important it is to understand all of the available perks included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
If you want zero service go to Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Virtually no customer support for this large purchase. I wish I had bought from a local appliance store, one where you can call and get an answer. At BB, if you call, you're told to go to the store! Customer service at its worst.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. This is especially true when it comes to a large appliance purchase. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering I had to call customer service and I still haven’t received my points for the products I’ve bought,going to have to take the time out of my day to call again to see if they can resolve this issue?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks you for providing us with your feedback. Being a member of My Best Buy Plus is a great way to save money on your purchases and get free 2-day shipping. Combining your membership with the My Best Buy Credit Card is a great way to help maximize your benefits. Please give us a call at (888) BEST-BUY, which is (888) 237-8289. You are also welcome to reach out to us on social media for support.
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless - it was sold to me as a way to get discounted printer ink. I can find cheaper ink elsewhere. The prices are not competitive.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
No show
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for delivery all day but it didn't show up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Delivery delays can be difficult. Please reach out to us for support on any of our Social Media Profiles below for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like I was scammed into buying the membership. I was promised to get store credits of $50 for each $750 spent due to Memorial Day sales. Spent $6,200 and got nothing.
No, I would not recommend this to a friendI do not have a membership. Do not want a membersh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are not authorized to access my credit card without my authorization
No, I would not recommend this to a friendRegrettably not of much usefulness for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm probably not renewing, it isn't what I need to spend the money on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
What membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never saw any value in it. I don't know what the actual membership does.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Steve! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is another worthless subscription. Every company thinks they can just get free money for basically doing nothing extra or things that used to cost nothing. They count on you forgetting to cancel that auto rebill in a year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback with us. I encourage you to check out www.bestbuy.com/memberships to see the many great benefits and perks that are available to you. As a member, you have an extended 60-day Return & Exchange Promise on qualifying items, free 2-day shipping, and many exclusive pricing and bundle promotions. As our offers are constantly being updated, we encourage you to check back often!
Worst customer service and delivery guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst customer service. The worst delivery guys.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your concerns on your delivery. Please reach out to us on any of our Social Media Profiles if you have any questions or concerns I can help you with. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Horrible Customer Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricing estimated vs actual cost of some items are not correct. I spent 1 hours one day trying to talk with someone about my extra charges and got transferred 7 times without resolution.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Pricing may very with promotions and deals that may be available although we are glad to help in any way we can. Please reach out to us in store, on our Website Chat, Face Book Best Buy Support, X @BestBuySupport, or over the phone at (888)237-8289. You can also check out our membership benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285