Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42086 reviews
(42,086 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless - it was sold to me as a way to get discounted printer ink. I can find cheaper ink elsewhere. The prices are not competitive.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No show
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for delivery all day but it didn't show up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Delivery delays can be difficult. Please reach out to us for support on any of our Social Media Profiles below for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like I was scammed into buying the membership. I was promised to get store credits of $50 for each $750 spent due to Memorial Day sales. Spent $6,200 and got nothing.
No, I would not recommend this to a friendRated 1 out of 5 stars
I do not have a membership. Do not want a membersh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are not authorized to access my credit card without my authorization
No, I would not recommend this to a friendRated 1 out of 5 stars
Regrettably not of much usefulness for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm probably not renewing, it isn't what I need to spend the money on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
What membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never saw any value in it. I don't know what the actual membership does.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Steve! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is another worthless subscription. Every company thinks they can just get free money for basically doing nothing extra or things that used to cost nothing. They count on you forgetting to cancel that auto rebill in a year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback with us. I encourage you to check out www.bestbuy.com/memberships to see the many great benefits and perks that are available to you. As a member, you have an extended 60-day Return & Exchange Promise on qualifying items, free 2-day shipping, and many exclusive pricing and bundle promotions. As our offers are constantly being updated, we encourage you to check back often!
Rated 1 out of 5 stars
Worst customer service and delivery guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst customer service. The worst delivery guys.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your concerns on your delivery. Please reach out to us on any of our Social Media Profiles if you have any questions or concerns I can help you with. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Horrible Customer Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricing estimated vs actual cost of some items are not correct. I spent 1 hours one day trying to talk with someone about my extra charges and got transferred 7 times without resolution.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Pricing may very with promotions and deals that may be available although we are glad to help in any way we can. Please reach out to us in store, on our Website Chat, Face Book Best Buy Support, X @BestBuySupport, or over the phone at (888)237-8289. You can also check out our membership benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership had absolutely no value to me. I will be cancelling.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, MonicaK! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Rated 1 out of 5 stars
Would not do it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a waste of money for me and wish I didn't do it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Bigbob! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. I am disappointed to hear that this may not have been the case. The membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require assistance, or have any questions for us, you are welcome to reach out to us on social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Rated 1 out of 5 stars
Paid the price … got nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have basically paid an extra amount for a membership to something that I haven’t used and just lost money paying for
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Melissaann! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
Don’t waste your miney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing to this membership they say they will have member appreciation day but nothing what a waste I would not do this again when you were an elite member you had real elite privileges.
No, I would not recommend this to a friendRated 1 out of 5 stars
I couldn’t talk to representative live person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to talk to live person not machine I had question about my payment I couldn’t get the answer
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ArshalosM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I can understand expecting a live agent when contacting us for support. We invite you to reach out to us via social media, where we can utilize your preferred method of communication. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Here is a link with more details on our membership benefits: https://www.bestbuy.com/memberships. Thanks!
Rated 1 out of 5 stars
Never used it, can't cancel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't gain anything extra by having this, and it has been IMPOSSIBLE to cancel online. I have tried multiple times, on multiple days, and keep getting an error message.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Howdy. We are sorry to hear that you are having issues with your membership. If you have the time, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). We would be happy to assist you.
Rated 1 out of 5 stars
Don't get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really used. Stupid auto renew. Can't ever get my name fixed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never needed it and set up as auto renewal. Not recommeded.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Maureen! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Rep misinformed me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got membership because rep told me my refrigerator would come in 2 days. So i had to wait the regular time from so membership wasn't a help
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for being a My Best Buy Plus member! I understand your frustration with the delivery timing not meeting your expectations. I’d love the opportunity to go over the full range of benefits available with your membership to ensure you're fully aware of all it offers.
Please feel free to reach out to us via a private message on one of the platforms below. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review. Our support team would be happy to assist you further.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
Looking forward to helping you!
Best regards,
Rated 1 out of 5 stars
***Not Worth It!***
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is not worth it! Some of the perks of this membership were removed after I'd already paid for it and they didn't add any new benefits to replace it. Complete waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership is garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely not worth the money waste of my time. If I were you, I would not buy this. You really get next to nothing with it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, PatrickW! With the My Best Buy Plus™ membership, you get an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. We are truly saddened to hear that you are not happy with your membership. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review for additional support.
