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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42086 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1941 Showing 38,801-38,820 of 42,086 reviews
  • Rated 1 out of 5 stars

    Can't find products to make it worthwhile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me only it is a waste of money. I have not been able to find enough to purchase due to no stock available or that Best buy has stopped carrying things that interest me. For you it may be fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure if this is worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't receive any benefits so far, I bought some things this year but each time I needed anything it was “no benefit aplicable for better fee at this point”, no rewards or anything else….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Auto renew can’t cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want this to auto renew and cannot find how to cancel it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    the so called geek squad suck asz ho's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You suck and so dose the so called geek squad who broke my $1800 laptop

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! I can definitely understand the need for support when it comes to your laptop. We're sad to hear you're not happy with your My Best Buy Plus™ membership. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Mislead on the Perks of This Membership Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson mislead the s as to the benefits of this program. We were told it included tech support and it does not. I don’t use any of the “benefits” of the Best Buy Plus membership do I paid $49.99 for nothing. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Minimal benefits, Had high hopes but disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthless investment. Price matching? What a joke. No benefit at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Benjamin! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Lies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was automatically given to me deducting price from my laptop. They lied and said i can return up to 60 days on cell phone and laptop but this isnt true. Now im stuck with a cell phone and laptop because I did not return in 14 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We hate our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your website and customer service bite the big one!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with online support can be difficult. Please reach out to us on any of our social media profiles for support with sharing your complaint. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not see differences, no benefits visible, nothing of nothing,

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, ArmandoT. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not a savings, just extra spending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This additional cost doesn’t save you extra and many things. It has not been a savings for me unfortunately. It would be good for those who buy items for the savings, not for the need of the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless. It was supposed to be free when I made a purchase but showed up on my bill and was never taken off. Haven't used it, didn't want it, not a happy consumer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Vera! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see additional charges you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Cancellation is NOT Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to cancel my subscription but they act like it doesn't exist online. Having to call India just to cancel a subscription....awful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rickey! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Lack of Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much value, especially if you aren't spending thousands yearly.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don't let them upsell you if you don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to upsell me on this when price matching in a way that obfuscated the actual cost. Not sure if they were actually unclear on the cost savings or if they were purposefully trying to confuse, but it felt suspicious.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For paying extra to get some items at a discount rate. I received nothing, not even on chargers which I was told I would. I was really disappointed and won’t be renewing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What's So Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know what this does for me. They "gave" it to me free when I had to buy a new printer in exchange for my under warranty printer which they could not fix.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for being a member of My Best Buy Plus! There are many great perks and benefits to your new membership, such as free 2-day shipping, an extended 60-day Return & Exchange Promise, and special promotions just for members. To learn more about what your membership has to offer, please check out www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will cancel before the expiration date--not useful!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not put their customers first. The membership is a joke as they do not price match things and good luck getting them to go back during their price match timeframe.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never use the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t see the point of the membership, was kinda forced to buy it but haven’t seen its value yet nearly a year into the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Chris! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech