Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Dont buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy from Best Buy again!!!!!! Horrible customer service!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best to Buy your electronics elsewhere!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a joke. Everything is a money grab anymore. They want you to purchase this membership to extend your return time frame and a few other added benefits. I will just purchase from another company.
No, I would not recommend this to a friendDid not work as intended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as intended. Website didn't load as it got swarmed by bots.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We sincerely apologize that your membership experience wasn't as you hoped. We're more than ready to help you discover the benefits that are best suited for you. For support, please reach out to us at (888) BEST-BUY (888-237-8289), or visit https://www.bestbuy.com/memberships. We look forward to assisting you!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it be a great idea to get the membership, knowing I get all my electronics from Best Buy but now thinking of it don’t use it as much as I thought considering I have all I need for my home.
No, I would not recommend this to a friendMisleading BB plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Promised 60 day return price change guarantee if sign up for BB plus. When the price was lowered 2-3 weeks after purchase, BB denied reimbursing the $25 difference of sale price. Misleading.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Price Matches would adhere to our Best Buy Price Match Policy. https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . We are glad to look into your concern if you would like further assistance at Facebook Best Buy Support, X (formerly Twitter) @BestBuySupport, (888)237-8289, or online chat.
Useless protection scheme scam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A largely useless add on that doesn't do anything. Unnecessary "protection" scheme I paid extra for. I will never make that mistake again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Christopher,
Thank you for taking the time to share your feedback with us. I understand how disappointing it can be to feel that you’ve paid for something that doesn’t meet your expectations, especially when it comes to additional protection plans. Your insights are valuable to us, and I’d like the opportunity to learn more about your experience.
Please connect with us by sending a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.
Our support team is here to assist you and ensure your concerns are addressed.
We hope to hear from you soon!
Best regards,
Won't let me cancel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get an error every time I try to cancel this, don't sign up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, TSCO! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We make it easy to cancel your membership. This can be done in the My Best Buy app, online through our website, or by phone or chat. We want you to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Waste of Money - Tottaly Not Worth It !
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The discounts aren't real. No advantage at all to the program.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, HOWARDC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!
I never use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody told me in getting the membership/credit card you have to redeem your cash back within a certain time frame. The only reason I did it was to get cash back so waste of my time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand the confusion with the Best Buy Credit Card it can bank the rewards points with a standard Best Buy membership. You can see other benefits to the service at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing is working and I have to keep my day open 12 hours again. I should have top priority
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, KathleenT! Thank you for leaving a review regarding your My Best Buy Plus™ membership. It seems that you may need support with a recent purchase, and we would be happy to assist. So that we can look into this closer, please send us a private message on social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to your membership. Here is a link with more details: https://www.bestbuy.com/memberships. Thanks!
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless membership. Auto-renew without notification. Zero value added
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see much benefits with membership and i feel very bad for purchasing. Best buy should give more deals and best offers
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, SandeepS! We are disappointed to hear that you were not provided enough details regarding the benefits of the My Best Buy Plus™ and My Best Buy Total™ memberships to make an informed decision to choose what works best for you. Please know that this information can be found https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and state you are responding to your "My Best Buy Review". Our support teams are happy to answer any questions you may have.
Practically Impossible to Cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is useless. I don’t think I agreed to it and I want my money back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Stephen! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Snuck it in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy checkout person snuck this in to my purchase and when I returned the item it was a hassle to get the recurring yearly membership and accompanying charges stopped. Not impressive.
No, I would not recommend this to a friendNeed to be more customer centric
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not seeing any benefits of subscribing the membership. I have purchased TV and Soundbar but no benefits of having this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Bad business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked you to cancel it . Why do you keep thinking I want to renew ???
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, DavidW! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand wanting an easy process to cancel your membership. If you need support with cancellation, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Delayed shipping happens more often than you think
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Majority of purchases are delayed in shipping even though it supposed to be 1-2 day delivery. Ended up cancelling an item and bought on Amazon which was free 1 day delivery and arrived on time.
No, I would not recommend this to a friendNeeds serious improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benefits are seriously lacking. Overcharged on 2 separate purchases.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was worthless to us. We were led to believe it would benefit us with a recent purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, user907086! There are some great benefits to the My Best Buy Plus™ membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team welcomes the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!
Nothing too crazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine. Knocked off a star for making me write more words.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings! We appreciate you leaving a review of your My Best Buy Plus™ membership, but never want you to feel forced to. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.