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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42086 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1943 Showing 38,841-38,860 of 42,077 reviews
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t see much value. Also when you cancel they immediately terminate, no prorated refund or continuation until your renewal date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless based on our trust in Best Buy so we just canceled

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Why is it so difficult to combine my existing best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a way to login to my bestbuy plus. I tried to reset the password but I am not receiving the code that I need to enter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best subscription. I dont see the benefits to this at all

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Haven’t used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t justify the price because it just don’t shop at Best Buy enough.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, GlenC! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oveaall all good services, if you keep using best buy for many items.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! We're thrilled to hear you've had a good experience with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Benefits are not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits keep getting worse and worse. I’m not sure why I even have this. I liked it at first. It was helpful but now it’s terrible.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Loblolly123,

      Thank you for being a My Best Buy Plus member! I’m sorry to hear that you're feeling this way about the benefits. I would love to go over the perks of the membership today to see if there are any that you might be able to take advantage of. Please connect with us through a private message on one of our social media platforms listed below, and kindly include your full name, phone number, and email. Also, please mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to learn more and assist you.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waa force to get the membership so I can return an item that. The headphones had not been used a d still in the package. Return policy was 14 days and I returned it two days after that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the same and sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant ever get help, they avoid you. You ask questions and they dontnknow their products and keep handing you from one person to thw next. Like they dont like thwir job well get another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No vasoline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy it when trying to purchase 2 xbox series x. So i paid 60 extra for nothing. The memebership has no vaule what so ever. Not saving a single dollar. What is the memebership for? Typical amercian behavior

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hate the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good bought membership to get merchandise in 2 days so i bought cell phones it too a week to recieve they had to reorder them for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership offered no value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret purchasing this membership. I could not get service in the Best Buy even with membership, and now they are closing my location.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough perks and specials for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The few specials they offer for members are not relevant nor are they discounted enough to justify the annual cost.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, JayJ! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Depends on your shopping needs and quantity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only good if you have a ton of purchases in a year . It's not worth the money for two to three items . It's a waste of money in my opinion.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, Charles! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Annoying as hell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During an appliance purchase, we were forced to get this. It was free, but will automatically cost money in the future. Now I have to remember to cancel it at the end of the year and the fee kicks in. Very annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this and I don't recommend to other

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, MohanraoP. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    My going to close my card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your put my card on hold just because I ask you a change of address

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We hate to hear you've had issues with your My Best Buy Credit Card. As Citibank is the issuer of your My Best Buy® Credit Card, you'd need to contact them directly with any account questions. Their support team can be reached by calling (888) 574-1301 or through their Twitter account @AskCiti. You can also view their Contact Us page here: https://online.citi.com/US/ag/contactus. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthit. Better without it as I do not see much benefit except high return time.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership and were not able to find deals on the items you want. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Very irrelevant and unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deals are not interesting, benefits are unrealized. Not even sure what this actually does, as far as i can tell, its a money grab.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is so crappy I will never step Foot In a Best Buy again and my husband and I cancelled the rest of our kitchen order.

    No, I would not recommend this to a friend