Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42086 reviews
(42,086 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Gimmick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough information of what you buy and you can not taj Full advantage of your purchase, like your in good hands Until you buy it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancel my membership. I was charged a fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please cancel my membership. I never intentionally signed for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ashok! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
I hate best buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program seems like a scam. Nothing more than an expensive scam.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never signed up for membership. Someone did it without my consent.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, RaffiA! Thank you for leaving a review for us regarding the My Best Buy Plus™ membership. This is certainly a concerning statement. This is far from the feedback that we strive to hear. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Price difference on sales only if you call day of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They said if something I purchased went on sale I could get the difference in price. I called because the moniter I got went on sale but I couldnt get the price difference because it was a one day sale.
No, I would not recommend this to a friendRated 1 out of 5 stars
60 Return Window NOT Showing On Purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this, I was told I would get 60 days for returns. However, everything I've purchased since then still says only 14 days return window. Something wrong with the BB systems?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! While the 60-day return policy applies to most products as a member, activatable devices still have a 14-day return policy despite membership. You can read more here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, we'd like to review your orders and account and provide any assistance you may need. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive support, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Rated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please cancel this service, if I'm paying anything for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get essentially nothing for my membership. Not worth the money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mark! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the many perks of your my best buy plus membership visit www.bestbuy.com or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks!
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have thus far seen no advantages of this membership. I am not a frequent BB customer, but had hoped to see some pricing that I could not find elsewhere but that has not been the way it has turned out.
No, I would not recommend this to a friendRated 1 out of 5 stars
We have this special membership in Best Buy.✔️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this membership because you have special member prices. Like if you were a VIP CUSTOMER Plus Unlimited Geek Squad Support. Also you have a good plans on our purchases. This is great
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for leaving your review here. I'm glad to hear that you were able to enjoy some of the benefits of the membership such as the exclusive sales events and prices. The membership has even more to offer, like free standard and 2 day shipping. You may view the full benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
You tricked us into a worhtless membership
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sneaky way of trying to get money out of us, not honorable
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, TIMOTHYS. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
It doesn’t really add any value for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy doesnt expand what it offers and i dont need a new TV or phone every year. There is no point in owning it for me.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stupid. Do not like it. Have gotten nothing out of it. I only got it because they gave me the membership off the price of my laptop. Would NOT purchase again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for leaving your review, we do appreciate you taking the time. It's unfortunate that you're not able to take advantage of the membership. We do offer different membership options; this allows each person to select the one that works best for them. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
Rated 1 out of 5 stars
bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your whole company is bad bad bad bad bad bad bad bad
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JohnF! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Rated 1 out of 5 stars
Not worth it to me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't live near a Best Buy. Some figuring out. It's pretty much going to be useless to me and I just wasted my money. I will cancel if I ever figure out how to.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Randy! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! If you're not near a Best Buy, the shipping option is great. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also manage your subscription by selecting the option when logged in to your BestBuy.com account.
Rated 1 out of 5 stars
scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.scam. scam. no value added. waste of money. scam scam
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robert! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Let me cancel it online please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to cancel it but can not do it online. It should be online
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We're sad to hear you're not happy with your My Best Buy Plus™ membership.A My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to assist!
Rated 1 out of 5 stars
Poor Return Policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a car radio and it worked for 2 weeks. We were told it cannot be returned. So having the membership doesnt really help.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tish! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Please know the extended 60-day return policy applies to most products and not all, and further details on exclusions can be found on our Return and Exchange page. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would gladly take a look at the specifics of your car radio purchase and see if this is truly the case for your purchase.
Rated 1 out of 5 stars
Bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel this membership over $40 worth of gift certificates because a TV I bought dropped in price and they would not refund that $40. Best Buy lost me as a customer all because of 40 bucks.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Billy! We hate to hear about this refund issue you ran into with a TV price match. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this order, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Any only reason to take consumers money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insult to injury. Very disappointed in Best Buy in general. $$$
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Susie! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
