Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Bill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel this membership over $40 worth of gift certificates because a TV I bought dropped in price and they would not refund that $40. Best Buy lost me as a customer all because of 40 bucks.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Billy! We hate to hear about this refund issue you ran into with a TV price match. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this order, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Any only reason to take consumers money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insult to injury. Very disappointed in Best Buy in general. $$$
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Susie! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Bad business practice by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was forced to buy this in order to buy a Fujifilm X100vi. Isn't that messed up?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking time out of your day to leave us your feedback about your My Best Buy Plus™ membership. We are saddened to hear that you feel forced to purchase our membership. Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Tricky Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheated by your salesman who is dishonest and untrustworthy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, JackG. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
No benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real benefits, on deals ,automatic renewal without notifications
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Robin! Thank you for your review of your My Best Buy Plus membership. We're truly sorry your experience wasn't ideal. Our standard signup process for My Best Buy Plus membership requires your acknowledgment for auto-renewal and input, including a signature on the pin pad and a phone number. For any questions or concerns, please feel free to call us at (888) BEST-BUY (888-237-8289), or visit https://www.bestbuy.com/memberships. We're here to assist!
Please cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t need this and had no chance to say no, please cancel
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MarieW! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, simply reach out to us on social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy forces you to buy this even if you do not want it. I had to buy the membership in order to return an item that was returned in less that 30 days. I had to pay $50 more so I would not loss $100. Not fair.
No, I would not recommend this to a friendAint worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too shabby i feel like the value for the money is not there even though its only $50 a yr but still not really worth it .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Membership is waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who helped me out told me that I can cancel my membership, and I can get a $50 refund, now I'm trying to cancel my membership says that I'm not getting my refund...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for leaving your review. If you cancel your membership during the return period you will get a full refund. After that you will receive a pro-rated refund based on how long you've had the membership for. There are times if certain benefits are used then once the membership is cancelled the benefit amount may be subtracted. You are able to contact us to get a better understanding of your specific situation. You can reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Cedric in Muskegon is a scam artist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cedric at Muskegon Best buy said if i got this membership ship, id get money back when the ps5 bundle went down in price. Swore that it was gonna go down in price. It didn't. Got over on me with that scam.
No, I would not recommend this to a friendHard pressure tactics for something I would never
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Talked into something I didn't need! Cancelled IT!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking time out of your day to leave a review. We are sad to hear that you were unable to take full advantage of your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Comments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it, and doubt I will. I purchased the membership to get a discount on the item I bought. I'll try to cancel when the year is out...if the spider will release me from her web.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits are just not there. I didn’t see any benefits of getting this.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing this feedback with us. Your My Best Buy Plus™ membership provides you with an extended 60-day return window, access to special member pricing, and exclusive sales events. We would be happy to connect with you and review the perks of your membership further. Please feel free to reach out to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy Plus review" in your message.
I want to quit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How do I quit. I cannot figure out how to cancel before renewal.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Matt! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Long wait to talk to a human.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been on the phone for 35 minutes toal and still have not talked to anyone.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, NedG! We are saddened to hear that you are unhappy with the support experience you received through your My Best Buy Plus™ membership when attempting to call in. We would love to connect you with a specialist and work to review these concerns in depth. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), Instagram (https://instagram.com/BestBuy). Be sure you refer to your "My Best Buy Review" in your message.
Nov Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value. Products never in stock. Lower prices elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Expensive and pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't seen the point of having this membership. Unless you buy a lot of stuff online, I think there's no point in paying $50 for a membership. I'm not happy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Useless
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Membership deals are almost always awful. Generally $5 off a product I need and with how often I shop there, it doesn’t make sense to pay $50 a year for that.
No, I would not recommend this to a friendPoor customer service - Waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service. Don’t waste your time or money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Need to learn more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to see the benefits of having this membership. At Christmas I purchased 2 IPads and 2 cases and my membership did not provide any financial benefits at that time.
No, I would not recommend this to a friend