Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42092 reviews
(42,092 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
No trie membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im still waiting for reward it says error lol, i dont thing they gonna give me a 100
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you are unhappy with the rewards program of your My Best Buy Plus™ membership. We would be happy to connect with you and review this situation in depth. Please feel free to reach out to our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you also refer to your "My Best Buy Total Review" in your message.
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried cancelling and was offered no refund la la ka
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not worth it to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed over priced and not enough benefits for me to justify having it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Josiah! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
CLOSED ACCT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE CLOSED THIS ACCT. AS FAST AS I OPENED IT . BEST BUY NEEDS TO GET ITS ACT TOGETHER ABOUT HOW TO HANDLE NEW ACCT.'S & HOW TO BE MORE FLEXABLE ABOUT PERSONAL MAILING ADDRS.
No, I would not recommend this to a friendRated 1 out of 5 stars
save your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.membership is worthless unless you have a best buy credit card
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
Don't shop much at Best buy so then it won't be wo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wasn't worth it for me I am not a frequent shopper and I was convinced this would be beneficial for shopping with Best buy but I was wrong and could have rather saved the money
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added no value to my shopping experience. I bought it due to the promised future discounts but was let down when the discounts werent good. If I could get a refund I would.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that you were not able to find value in your membership. You are able to manage your membership online through your account, in store or over the phone. I hope you're able to take advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Worst reward program to ever exist.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy rewards suck now. Besides the only way to redeem your rewards is to make a purchase utilizing a credit card. They want you to create debt to save money. Do not sign up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Plus Membership
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We never got any benefit from this membership. Canceled
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MEGANC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. I am disappointed to hear that you have not found value in the purchase. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see any value of being a Bestbuy member .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
haven't seen a perk yet...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not seeing any benefit to his membership. Seems a waste of $
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never use it. Never seen a deal I could use that was cheaper than anywhere else. Full disclosure... I was asked to leave this review via email from Best Buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for leaving your review. It's unfortunate that you were not able to take advantage of the membership you have. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I got it was the buy 2 get 1 on switch titles that was on going for months. When I signed up they immediately termed that deal and haven’t found value In it yet
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Had to buy it to return an item. 0 / 10.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Charcuterie. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Ugh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a useless thing. If the geek squad is a bunch of pathetic contractors and the products are junk, this membership is useless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No use........................................... .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Horrible! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Never ordered the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership was activated during a purchase without my knowledge. I only found out a year later when it automatically renewed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, George! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see additional charges you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
A waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worthless, only bought it in case the price of my TV drops.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JerolJ! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We certainly want you to be aware of the value of your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Didnt feel worth it being a member.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theirs layers to the membership....the deals i saw for 2 months were only for a higher tier. I cancelled and got 10 bux back....happier with gettin any refund then 10 more months of mediocre. I dont see the perks.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY MEMBERSHIP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to buy membership in order to return item!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
