Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Was not as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I was getting this membership as a “gift” for buying a computer. It was not a gift and I was charged for it. I don’t think this membership is worth the cost.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, there is a membership fee that renews annually. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! We strive to provide the best support, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Y'all are just awful. Can't ever cancel it or get a refund- I know because it took over a month and multiple charges to. Spent about 5 hours collectively on the phone to cancel it.
No, I would not recommend this to a friendWORTHLESS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally disappointed in Best Buy. Will never shop there again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, SusanK! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
I do not want this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no use for this membership and I do not want it. I ordered a refrigerator and dropped the order and asked that everything be dropped including this membership. Please drop this member ship now.
No, I would not recommend this to a friendmeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i expected access to really good black friday special for members only sale on. products like high end LG OLED 77 and up TVs. But instead i see nothing special for me. best buy plus seems pointless
No, I would not recommend this to a friendUnneeded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was unwanted, all I needed was some IT help and wound up with this.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Maddening! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Please note that the My Best Buy Total™ membership is the better choice for support and IT help, and it includes things like 24/7 tech support, VIP member support, and 20% off repairs. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling or upgrading to the correct membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Last Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got nothing from this scam. Most everything I've purchased from BB has turned into crap. BB has received its last order!
No, I would not recommend this to a friendNot pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good customer service. Disappointed with products
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Saul! We're sad to hear you're not happy with your My Best Buy Plus™ membership and the experience you've had with customer service. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a thief they do not give discounts to honor any promotions. Don’t waste your money on these people.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Yoboymaze! We never want our customers to have this kind of experience, and I understand your concern with not receiving a discount you were advertised. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Cancelling membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to cancel xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service ever, would not recommend best buy to my enemies
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Membership feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t feel like the membership offers are that good
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, DebbieM. We want you to find value in your purchase and to be aware of the benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much!
No benefit/ or I don’t understand the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven use this membership at all, I don’t see the benefits
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
We didn't use this membership on anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, no benefit, don't recommend this membership on anything
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We are sad to hear that you were unable to use the benefits of your My Best Buy Plus™ membership. . Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Difficult to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to cancel. Difficult to cancel. Difficult to cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, David! Thanks for taking the time out of your day to leave your feedback. Cancelling your My Best Buy Plus™ membership should be an easy process, so I can understand your concern. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Yuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want a Membership. It was bundled into my purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your experience. We understand your concern regarding the My Best Buy Plus™ membership being purchased without your knowledge, and we want to help clarify this for you. We do not bundle memberships of any kind for any reason. Our standard signup process for My Best Buy Plus™ requires your acknowledgment and input, including a signature on the pin pad and a phone number. Please know that you can cancel your My Best Buy Plus™ membership whenever you wish. To get personalized support and resolve this, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and mention that you're following up on your My Best Buy Plus™ review. Thank you!
Not useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was never used, we canceled before experation
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, SaidS. I am disappointed that you were unable to take advantage of any of the great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
NOPE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wait! WHAT? I didn't realize this was a yearly subscription! I must cancel immediately. A waste of whatever this cost me.
No, I would not recommend this to a friendSave Your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It got me nothing. You don't even sell movies anymore!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, BrandonL. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
No visible advantages.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the membership sounded good at the beginning, I just haven't needed any of the benefits in the first six months.
No, I would not recommend this to a friend