Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42092 reviews
(42,092 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Membership feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t feel like the membership offers are that good
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, DebbieM. We want you to find value in your purchase and to be aware of the benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much!
Rated 1 out of 5 stars
No benefit/ or I don’t understand the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven use this membership at all, I don’t see the benefits
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
We didn't use this membership on anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, no benefit, don't recommend this membership on anything
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We are sad to hear that you were unable to use the benefits of your My Best Buy Plus™ membership. . Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
Difficult to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to cancel. Difficult to cancel. Difficult to cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, David! Thanks for taking the time out of your day to leave your feedback. Cancelling your My Best Buy Plus™ membership should be an easy process, so I can understand your concern. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Yuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want a Membership. It was bundled into my purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your experience. We understand your concern regarding the My Best Buy Plus™ membership being purchased without your knowledge, and we want to help clarify this for you. We do not bundle memberships of any kind for any reason. Our standard signup process for My Best Buy Plus™ requires your acknowledgment and input, including a signature on the pin pad and a phone number. Please know that you can cancel your My Best Buy Plus™ membership whenever you wish. To get personalized support and resolve this, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and mention that you're following up on your My Best Buy Plus™ review. Thank you!
Rated 1 out of 5 stars
Not useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was never used, we canceled before experation
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, SaidS. I am disappointed that you were unable to take advantage of any of the great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
NOPE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wait! WHAT? I didn't realize this was a yearly subscription! I must cancel immediately. A waste of whatever this cost me.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Save Your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It got me nothing. You don't even sell movies anymore!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, BrandonL. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
No visible advantages.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the membership sounded good at the beginning, I just haven't needed any of the benefits in the first six months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I needed this membership in order to move my old cellphone contract and photos on the new phone purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was a mistake. Seeking Refund/Cancellation
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty useless in all regards. Dont even get priority access to high value items on release.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Mehmet! Thank you for taking the time to leave a review for us regarding the My Best Buy Plus™ membership. While a benefit of the membership does include exclusive access to sales, events and products, please note that not all products qualify for this benefit. Here is a link with more details on our membership benefits: https://www.bestbuy.com/memberships. If you require additional support here, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thank you!
Rated 1 out of 5 stars
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my member ship in October when they were running a special to get an in store rebate for signing up. The rebate didn’t come and I called twice before the issue was finally resolved.
No, I would not recommend this to a friendRated 1 out of 5 stars
Could be way better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really havent seen a great benefit to this... none of the special prices seem all that special. Honestly I think all the benefits are over hyped compared to what you actually get. I wont be re upping.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing of interest during black Friday, only bought because it reduced the price of a TV mount, one which the in-store employee chose and rang up the wrong item. This membership is not useful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Membership is a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man who sold me the membership was pushy. Tech support was no help i couldnt get a real person. I had a late fee for a payment i definelty paid, super frustrating!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Used to get these benefits for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get through to a person if you have a membership question. Called at 9:27 am on a Friday and after bouncing around a menu system for 5 minutes it said I am calling outside of businesses hours.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still looking for value in my membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feverishly looking for value in this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Almon! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what a rip off, I was told by the sales person that I would get reward points for this purchase, I did not get anything at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Babyboy! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Rated 1 out of 5 stars
Still Questionable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I've not seen any benefits from it, so it seems like a waste of money. However, I am waiting to see if that changes over the course of the year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for leaving your feedback here. It's unfortunate that you were not able to take advantage of the membership you have. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
