Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42093 reviews
(42,093 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has done nothing but add cost to my purchase. There has been no advantage to spending on this membership. I won't renew.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed. Not very impressed. Not very impressed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Curtis! I fully get wanting to be impressed with the benefits you receive with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Unhappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is HORRIBLE how BEST BUY strong arm you into purchasing this membership when you try to return a product. I would NEVER shop at BEST BUY again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard to justify
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough good deals to make it worthwhile for the service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! I can fully understand the desire for good deals to find the value in your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this membership without my knowledge or consent. It was added to the price of my MacBook Air purchase and since this realization, hasn’t proved to be beneficial at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to review your benefits and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to assist!
Rated 1 out of 5 stars
Best Buy Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. I will never use Best Buy ever again as I live.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t get this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was conned into getting this and I couldn’t get a price adjustment due to it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Melissa. This is far from the feedback that we strive to hear. Having a My Best Buy membership does not disqualify our members from price matches or adjustments. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review.
Rated 1 out of 5 stars
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Renewed against my will. Scam scam scam scam scam scam
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Sneaky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want this and do not know how I was charged for it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Brandon! ! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the price very little benefit will not renew
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Need an option to upgrade by paying difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to upgrade my membership in the middle of the year and was not given the option to upgrade without losing money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was automatically signed up and not worth the cost. Went home and looked at the membership page and called and canceled the subscription. The basic warranty is more than efficient.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, it's important you know what you pay for and can receive the perks included. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for support with your experience and to learn more about membership.
Rated 1 out of 5 stars
Not a good Business model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, I dont buy enough things to justify this purchase , unfortunately I had to get it to return an item that my wife didnt want after Christmas. Not a good business model
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Don’t do it . No no no no no no no no no
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi John! Thanks for taking time out of your day to leave a review of My Best Buy Plus™. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not useful at all It’s not worth the cost of the subscription
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BenkM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some amazing benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Got ripped off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no benefit of getting plus.they still treat you like nothing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have not received the assistance you needed as a My Best Buy Plus™. Your membership provides you with benefits such as exclusive sales events, an extended 60-day return window, and access to special member pricing on thousands of items. We would love to partner with you and work to better assist you. Please reach out to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Be sure to refer to your "My Best Buy Plus review" in your message.
Rated 1 out of 5 stars
would not reccomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.messed up my credit score with shady business practice
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings, AndraeG! Thanks for reaching out and leaving a review. We are saddened to hear that you had an issue with our service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not a real benefit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no teal benefit unles you are buying overprices stuff at Bestbuy, you can get cheaper on a lot of places, not sure why I even got it, not renewing it thou
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We regret that you aren't seeing any benefit to your My Best Buy Plus membership. The My Best Buy Plus membership has great benefits like an extended 60-day return period, fast and free 2-day shipping, and member-exclusive sales and events. Feel free to visit www.bestbuy.com/plus or reach out to us on Facebook, Twitter, or Instagram with any questions.
Rated 1 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't do much - just like this worthless "review"
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sam! I absolutely understand the desire to feel as though your membership is the key to incredible value while shopping with Best Buy. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
0 pokemon cards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it , never gave access , never able to get support chat order me pokemon cards
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened that you are unhappy with the exclusive sales aspect of your My Best Buy Plus™, in addition to not receiving the assistance you needed when you have reached out. We would love to connect with you and review this situation in depth. Please feel free to contact us via private message on Facebook(https://facebook.com/BestBuy), Instagram (https://instagram.com/BestBuy), or Twitter/X (https://twitter.com/BestBuySupport). Make sure to include "My Best Buy review" in the message.
