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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42093 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1953 Showing 39,041-39,060 of 42,084 reviews
  • Rated 1 out of 5 stars

    Not useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not benefit from this it was basically just added on when i purchased a apple lap top im just finding out i paid for something i didnt know i had or i never got to utilize

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not such a great buy!! I never really use it. Waste of money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it at the current state.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I joined was for the Nintendo Switch BOGO deal. Only for it to be remove before I could buy a switch game and have my refund prorated at a lesser value than what I paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled because I don’t believe I will use it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Stan. We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I am unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this because i’m expected to pay for products that were stolen from me , I could understand if they replaced my products and continued the pay agreement but no .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a terrible experience. I won't shop there again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with us. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I liked the plan because I can buy a lot but the p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a member but it's useless to me I wanted to buy something but even if I'm a member it hasn't changed anything. It's like this I paid for a plan for nothing

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never consented but signed me up regardless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never consented to signing up for this, but was charged for it. I had to close my debit card and wait for a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a total scam. Best Buy previously had longer return policies. Just buy in Amazon, easier to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy and have not used the membership at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was pretty crappy of the company to make me purchase this in order to return another item

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even worth writing about. Best buy is just taking part in scamming people

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Andy! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the perception that we want you to have. We want you to be confident in your purchase, and to be aware of the many benefits of your membership. This includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If the membership is not right for you, and you need support with returning it, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I miss the old Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont feel like enough things have been presented to make the expense worth it. That coupled with losing reward points on non credit card purchases has me rarely going in now.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Water of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there is a use for this Membership it's no use Best buy plus don't get more discount than others .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback, Prasanth. I can understand how disappointing it must feel if the membership isn’t meeting your expectations or providing the value you anticipated. Your input is important to us, and we’d like the opportunity to understand your concerns better and assist further.

      Please reach out to us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and let us know this is regarding your My Best Buy review. Our support team would be happy to look into this and explore how we can help.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy

      We look forward to hearing from you and assisting further.

      Thank you, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don't bother.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't come across any benefit to having this at all. No special events or great deals, so far. Was sold this in the store with the promise of an extended "90 day" return period--which turned out to be false.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is not worth the cost. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Sean! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ memberships include an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. If you'd like our team to look at the specifics of your membership and the products associated with it, use the phrase, "My Best Buy Review" to connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    PLEASE REFUND ME/I NEVER SIGNED UP FOR THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER SIGNED UP FOR THIS. PLEASE REFUND ME IMMEDIATELY.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Suzette! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I don’t purchase frequently and I didn’t see any b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t remember what I purchased that day but I do remember having no discount with this membership whenever I do a purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership was cancelled when tv was returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why im getting a chance to review something that was cancelled months ago. If this is a indication on how it runs i want nothing to do with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t see any benefit to this! I wish I had never agreed to joining!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. We're truly sorry to hear that your membership experience hasn't been what you hoped for. We understand that memberships aren't a perfect fit for everyone, and we appreciate you giving it a chance. If you have any questions or concerns, please feel free to contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We'd be happy to assist you in any way we can. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    No one can fix my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still cannot access the web site because they setup my account with the wrong email. I reached out via email, chat and phone but no one can fix, May go to local store for refund. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! We hate to hear you've had issues accessing your online account and getting support. We encourage you to contact our social media support team on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support team would love the opportunity to review your account and assist! BBY-ExBrand_Totaltech