Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told the gentleman that I did not want this feature added onto my purchase and he did it any way. I this is the most horrible customer service ever!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with us. We would love to have you reach out to us through private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). If you would like to explore more of the benefits that are included in your My Best Buy Plus Membership, like free 2-day shipping, a 60-day Return & Exchange Promise, and promotions that are only for members, please check out www.bestbuy.com/memberships.
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service with Best Buy has been among the worst
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Manipulation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is pure manipulation to manipulate your return policy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, AmmieP! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that the extended 60-day return window on most products is a perk of the membership that is granted to our members. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Annual Fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically asked if there was a fee associated with signing up? The cashier said no. When I read the email associated with signing up, I found out there is an annual fee. Did not appreciate the dishonesty.
No, I would not recommend this to a friendNo need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to cancell it Im not longer interested in it .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, LuisS! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not good for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use it and I will not renew my subscription.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, HWC1. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, cancel now please! I can’t handle it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Bettercallsaul! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Best Buy did not make it right.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy did not make it right, bought a washer, after two attempts of delivering it, unit came extremely damaged. only Option for best buy was to refund. I was out of a washer for 3 weeks. Bad experience.
No, I would not recommend this to a friendNot renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 365 code does not work. I tried several times.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience with your product. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
NOT INTERESTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOTHING TO SAY, I NEVER USED YOUR SERVICE. WASTED MONEY!
No, I would not recommend this to a friendGarbage perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value to be had by purchasing this, they are a joke
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
What Membership?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership does not active in app. Have made several purchases since membership purchased and none show up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't receive the express shipping I was promised. Very few deals here. I will just continue to use target and amazon
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Thom! We never want our customers to have this kind of experience. Please know 2-day shipping not available in all areas, and there are limitations that may apply. You can read more here: https://www.bestbuy.com/memberships. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best Buy Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have canceled my membership. No review needed from me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We're sad to hear difficulty getting value with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not Useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stuff is really not useful at all. Don't pay for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly see the benefits for the My Best Buy Plus membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or reach out for support to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Crappy product and Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this to begin with it was pushed on to me buy the crappy salesman, after I told him no several times. No one shops at Best Buy to make this product even worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that you felt pressured to purchase the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in store or over the phone. If you do decide to keep the membership, I hope you're able to take full advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty bad membership absolutely no value in having this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real value. Products that are supposed to be preorderable weren’t. Benefit is non existent
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Boooooo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless not worth it waste of money no good membership
No, I would not recommend this to a friendEasymoneyforWorstBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What experience??? x
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RobertR! Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!