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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42094 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1955 Showing 39,081-39,100 of 42,094 reviews
  • Rated 1 out of 5 stars

    Garbage perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value to be had by purchasing this, they are a joke

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    What Membership?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership does not active in app. Have made several purchases since membership purchased and none show up.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't receive the express shipping I was promised. Very few deals here. I will just continue to use target and amazon

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Thom! We never want our customers to have this kind of experience. Please know 2-day shipping not available in all areas, and there are limitations that may apply. You can read more here: https://www.bestbuy.com/memberships. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have canceled my membership. No review needed from me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! We're sad to hear difficulty getting value with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff is really not useful at all. Don't pay for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy product and Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want this to begin with it was pushed on to me buy the crappy salesman, after I told him no several times. No one shops at Best Buy to make this product even worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. Thanks for your review. It's unfortunate that you felt pressured to purchase the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in store or over the phone. If you do decide to keep the membership, I hope you're able to take full advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bad membership absolutely no value in having this

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real value. Products that are supposed to be preorderable weren’t. Benefit is non existent

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Boooooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless not worth it waste of money no good membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EasymoneyforWorstBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What experience??? x

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, RobertR! Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a good sale. Never a good sale. Never a good sale.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Scott! Thank you for being a My Best Buy Plus™ member, although we are sad to hear that you are unable to find the sales you would like. In addition to exclusive sales, your membership provides free 2-day shipping, events, products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides no value. Rubbish offering. Glad I cancelled it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We are sad to hear that you had to cancel your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Didn't know i had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, i don't see the point or benefits from it yet.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam! I hate bestbuy’s foreign awful customer service!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, CrystalB! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Sounds great but has issues.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I have 2 accounts so I really can't access the best buy membership. Since they're both linked to 1 email account but have 2 different usernames, it's a pain to get any use out of it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Brandon. Thanks for stopping by and leaving your review. The Best Buy membership is a great way to get protection for the devices you purchase with us, 24/7/365 tech support for all your tech needs and other member savings. You may view additional information on your membership here, www.BestBuy.com/totaltech . If you have multiple account these can be merged. For assistance you can reach out to our chat team here,  https://www.bestbuy.com/contact-us . Or connect with us by private message on any social media platform. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Was forced to buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this so I could return items I previously purchased.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with the purchase. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t log in to app after several attempts. Difficult to navagate to find discounts on web site. $49 for nothing special. I’ll be cancelling this membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Auto renew is lame

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not worth it - auto renew is scummy and predatory

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it. Unless you run a company of some type

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, DavidN! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Our memberships are designed with everyday customers in mind, and we have different tiers to ensure that you find the right one for you. There are some great benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    F#%£ you

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never signed up for this, cancel this membership

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech