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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42094 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1956 Showing 39,101-39,120 of 42,085 reviews
  • Rated 1 out of 5 stars

    Why didi I renew?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless. Wish I'd noticed and cancelled the membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been of no value to me and I want to discontinue

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Tricia! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Up charge at point of sale. Never used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best deals were removed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortly after I subscribed, they removed the Buy 2 Get 1 switch deal and the discounted gaming gift cards, which is why I subscribed. Will probably not renew my membership unless those come back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get it I’m still waiting for my gift card never got it and everyone I talk to couldn’t even help they know nothing

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Leelee,

      Thank you for being a My Best Buy Plus member and for sharing your experience. I’d be happy to look into the gift card you never received and help resolve this for you. Please connect with us through a private message on one of the platforms below. Kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team would love the opportunity to assist.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy

      We hope to hear from you soon!

      Best regards, BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it no more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the fact that bestbuy removed the buy 2 get one free games and the discounts on point cards for Xbox, Switch,and PSN cards so I'll definitely won't be needing this service no more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Modified to have no value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program used to be great with the gaming discounts it provided (3 for 2 Switch games, 10% off trading cards, etc.). Anything of value got removed. Do not bother with this useless subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pitiful waste of money. Like why on earth is this even a subscription based service now? I already never buy anything from best buy but this might be the tipping point where I go full boycott.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No benefits to the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value besides saving the cost off the items I purchased which was equal to the purchase price of the membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works n just got caught the best deals n look at all lists

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Timothy! We are glad that you are enjoying your My Best Buy Plus™ membership. If you have any questions or concerns, we encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Diminished returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough perks or membership offers to justify the cost

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, raysalsa1! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear that you are not finding the value in your membership. There are some great perks associated with the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t find the value in this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it useless. ÀàaaaaaaasssssaaaaaaaaaaaaaaaaA

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, PaulR. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Beware of auto renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked into plan at a steep discount. Was not told of renewal full fee. This plan does not benefit my purchase pattern.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don't buy this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total waste of money and added no value

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I don’t want membership and would like to cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be buying directly from merchant……………………………

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, YaroslavC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was less then happy when asking for a price match on the Square terminal I just purchased and was denied. Never been denied a price match before. Don’t see much benefit for what I signed up for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad didn't show up to deliver my TV I should be refunded the geek charge and have my TV delivered for no charge

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Garrison! Thanks for letting us know what happened with this delivery, although I know this is concerning. We'd like to follow up on this TV purchase and provide support. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Awful rip of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribe to have the discount o n digital card codes like psn card, to have that removed without warining is scummy and I feel rip of, what a awful service to do that stuff to your customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate my memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get no offer 2 week before black Friday like it said I would and they didn’t drop any prices lower for a memeber like me which I deserve for paying for an exclusive memebership

    No, I would not recommend this to a friend