Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn’t find the value in this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found it useless. ÀàaaaaaaasssssaaaaaaaaaaaaaaaaA
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, PaulR. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Beware of auto renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talked into plan at a steep discount. Was not told of renewal full fee. This plan does not benefit my purchase pattern.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Don't buy this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a total waste of money and added no value
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
I don’t want membership and would like to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be buying directly from merchant……………………………
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, YaroslavC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was less then happy when asking for a price match on the Square terminal I just purchased and was denied. Never been denied a price match before. Don’t see much benefit for what I signed up for.
No, I would not recommend this to a friendRated 1 out of 5 stars
gl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad didn't show up to deliver my TV I should be refunded the geek charge and have my TV delivered for no charge
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Garrison! Thanks for letting us know what happened with this delivery, although I know this is concerning. We'd like to follow up on this TV purchase and provide support. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Awful rip of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I subscribe to have the discount o n digital card codes like psn card, to have that removed without warining is scummy and I feel rip of, what a awful service to do that stuff to your customers.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hate my memebership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get no offer 2 week before black Friday like it said I would and they didn’t drop any prices lower for a memeber like me which I deserve for paying for an exclusive memebership
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it has no benefit to me. The products are not any less expensive than I can get elsewhere and the ones that are on sale aren't the best buys.
No, I would not recommend this to a friendRated 1 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing is ever on sale...............................
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money for me - not something I would do again
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never used the membership so what a waste of money !
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Daniel! Thank you for taking time out of your day to leave your review. We are sad to hear that you were unable to take advantage of all that your My Best Buy Plus™ provides. ! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
wrong customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have the wrong email address. The account isn't mine
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to an account issue, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Rated 1 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it. I wished it was something really useful.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
I never use the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up originally to get a good discount on a particular item, but I haven’t bought anything since. I don’t feel the deals are that good as a member.
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worthless. Not for me. It did nothing for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, BretJ! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
A title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never found a reason to use it. May be good for others
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ed! When singing up for any membership it is absolutely imperative that you can find the value, we agree. The benefits available to you in this case include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Two prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There shouldn't be two prices for the thing you sell.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with pricing. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
money grab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth much of anything dont bother. not competitive
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Joseph! We know it's important to maximize value with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
