Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really use and do not want to renew. Thank you
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Michael! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your membership hasn't met your expectations. We understand that a membership isn't always the right fit for everyone, and we appreciate you giving it a try. For any questions or concerns, please don't hesitate to reach us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. Thanks!
Rated 1 out of 5 stars
Barely use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I barely use this. There aren’t enough real benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi John! Thank you for your review. We're sorry to learn that your membership has not quite met your expectations. We would be pleased to assist you in exploring the specific benefits included. For membership information and support, please visit https://www.bestbuy.com/memberships. For personalized assistance with any further inquiries or concerns, please contact us on Facebook, X (@BestBuySupport), or Instagram (@BestBuy) and reference your My Best Buy review. Thank you!
Rated 1 out of 5 stars
Money wasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get anyone in the geek squad to help me… I think I’m wasting my money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, CindyC! We appreciate you taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We would be happy to look into this closer and get you the assistance you need. Please note that tech support and 20% off repairs are exclusive to the My Best Buy Total™ membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not worth it, feels like a scam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really dont know what my perks are. Im sure my last purchase was on sale but didnt get any notification.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although I understand it would be frustrating if you weren't sure on the benefits. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
No major differences
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen the major difference between the membership and the none membership deals.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Brybry! My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Be sure to scroll completely through the bottom and scan through the dozens of pages which currently list more than 2,000 deals. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out.
Rated 1 out of 5 stars
Avoid unless free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough value. Paying for what everyone else goves for free. Targeted promotions few amd far in between and equivalant to normal retail prices.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for the review. Member only pricing is just one of the perks that are included with the My Best Buy Plus Membership. Please be sure to check out https://www.bestbuy.com/plus to see everything it has to offer you.
Rated 1 out of 5 stars
Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely mislead - never again xxzxxxxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Please cancel my Plus Membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used the membership since the initial purchase, so the membership did not have a great benefit for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t use at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t need it, didn’t use it at all. Actually haven’t shopped at Best Buy at all in the past year. What a waste.
No, I would not recommend this to a friendRated 1 out of 5 stars
I won’t be getting it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has had little to no use for me.once again little to no use for me even as a frequent bestbuy shopper.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ino advantage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never benefited from it every time I buy an item it never has a special price for members so it is of no use to me I just threw the money out the window
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive gimmick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get me anything. In fact you can't even cancel automatic renewal on the website, you have to call 30 days before it's renewed. Who remembers that?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you aren't happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! You can cancel your membership and receive a prorated refund by calling (888) BEST-BUY or (888) 237-8289, or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled my membership, but bestbuy still charging
No, I would not recommend this to a friendRated 1 out of 5 stars
Rewards vanished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up to get the rewards and then they vanished
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 1 out of 5 stars
Bad membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this membership is not good for me because I bought a new phone and the membership didn't cover the setup of the phone. I wasn't happy with this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very hard it search the website or app for the member deals.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Karen! Thank you for your review of your My Best Buy Plus membership. It's great that you're looking to get the most out of your Best Buy experience! As a My Best Buy Plus™ member, you're already unlocking significant value with perks like free 2-day shipping, special member pricing on a wide range of items, exclusive access to sales and products, and a longer 60-day return window on most purchases. If you have any additional questions about your My Best Buy Plus™ membership, feel free to reach us at (888) BEST-BUY or (888) 237-8289, or online at https://www.bestbuy.com/memberships.You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) as well, referencing your My Best Buy Plus review. Thanks!
Rated 1 out of 5 stars
You don’t get nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.West if. Money I should have purchased a tv from Cosco and get 3 years protection
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Don’t use it, don’t need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t need it don’t need it don’t need it don’t need it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have received no real value from this membership and was tricked into buying it with the promise of a discount on a purchase that I was making.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not sure what the benefits are
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still dont understand the benefits. Just wasing money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SaraY! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Kindly mention that this is in response to your My Best Buy review. Thanks!
