Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42094 reviews
(42,094 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Upsold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value to me, and it was supposed to be refunded.
No, I would not recommend this to a friendRated 1 out of 5 stars
X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .HI Jim! Thank you for your review. We appreciate you sharing your thoughts on your My Best Buy Plus membership. For more information on the benefits packed in your My Best Buy Plus membership, visit https://www.bestbuy.com/memberships. Thank you!
Rated 1 out of 5 stars
Beware the auto-renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was renewed without my approval or knowledge.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Steve! I can fully understand wanting to keep track of your subscriptions and memberships. Our memberships do automatically renew on an annual basis, which is agreed to at the time of purchase both in store or online. For reference the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Have yet to see any benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to get this level for free since I use the Mastercard everywhere. I purchased the membership to get the 2 day shipping and then my package was delayed. No real value that I’ve seen to this point
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled this membership long ago. X xxxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, LawrenceS! We are saddened to hear that you cancelled your membership. With the My Best Buy Plus™ Membership, you receive an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
It sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program sucks why did you even create it? Whyyyyy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute waste of money. Most of the so-called member sale prices can be found elsewhere without a membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not something I wanted, was push hard to sign up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm locked into some kind of auto-renewal that they won't remove my credit card from despite asking multiple times.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi JamieD,
Thank you for sharing your feedback regarding the auto-renewal on your My Best Buy membership. I understand your frustration, and we’d be happy to assist you with this issue. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is ready to help.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!
Best regards,
Rated 1 out of 5 stars
Not what I thought!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership lacks better pricing on the newest products, in fact rarely anything that is just new out. Bunch of older mac products are my main list of offers. I don't even use mac products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t even bother.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales are basic. I was excited for the video game deals like b2g1 and a discount on “shop” cards. Shortly after I got my membership they discontinued both those deals. Scum bag company.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money on Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should never have wasted my money on this membership. I told the Best Buy representative that I had no more big purchses in mind but he kept pushing how important it was for me to buy it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to buy this just to have a price match during Christmas season. Never got a use out of it, and didn't see any of the appeal of having it in the first place.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having a 60-day window for returns and exchanges can be very helpful in allowing you more opportunities to take advantage of Best Buy's Price Match Guarantee. You also get many other great benefits like free 2-day shipping and special promotions that are exclusive to members. Please check out www.bestbuy.com/memberships for more information.
Rated 1 out of 5 stars
A HUGE waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to cancel this plan a few days after purchasing it and was not allowed to do so. The rep lied about the benefits and it is not worth the money at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We hate to hear you may have been misinformed about this, and we want to ensure you receive the support you need. For assistance, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Just doesn't seem worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The deals are niche and not that good, not seeing the value yet. Says I have save $4 after I have recently purchased over $2000 worth of merchandise since signing up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tim! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. In addition to exclusive member prices on thousands of items as well as access to sales, events and products, you receive free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Suckered into buying it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate suckered me into getting it when I bought a TV. Could only use the $50 or whatever for a certain amount of days. Ended up being useless for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
No thanks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want this membership. Sales guys snuck it in without clearly stating it was getting added. Very shady.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Patrick! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see additional charges you didn't expect. Please know My Best Buy Total™ members receive 20% off repairs, and this discount applies to labor only. Fees for necessary parts, accessories or permits will be charged. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Not worth it. Not worth it. Not wort
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We certainly want you to be aware of the perks of your membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great , haven’t used , I got scammed into this purchase .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, IvanL. This is far from the feedback that we strive to hear. You should be aware of the benefits of the membership, and feel confident with your purchase. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the benefits, kindly reach out to us on social media. We would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 1 out of 5 stars
Not true about memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get discount on buying a refrigerator! I was told when I got the membership card that I get get discount on everything!! I would like my membership refunded!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Member discounts vary by item, and it's not a general discount on everything you buy. To find out more about the benefits, please visit www.bestbuy.com/plus or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. You can also give that number a call to cancel your membership or feel free to reach out to us on Facebook, Twitter, or Instagram and we can also help there.
Rated 1 out of 5 stars
It should be free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another American Corporation with customers service in India . You have to remember to cancel it before the end of the year . Other wise they will gladly Charge you .
No, I would not recommend this to a friend
